Assistant Manager

Assistant Manager

Northallerton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create a fun, customer-focused shopping experience.
  • Company: Join The Original Factory Shop, a community retailer offering big brands at unbeatable prices since 1969.
  • Benefits: Enjoy competitive salary, colleague discounts, 31 days holiday, and more perks!
  • Why this job: Be part of a vibrant team that values creativity and community engagement.
  • Qualifications: Retail management experience and a passion for excellent customer service are essential.
  • Other info: We celebrate diversity and welcome applications from everyone!

The predicted salary is between 24000 - 36000 £ per year.

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.

We currently have an exciting opportunity for an ambitious Assistant Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work. As an Assistant Manager, you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer, you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!

We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have an understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team.

If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.

The Original Factory Shop Benefits include:

  • Competitive Salary
  • Colleague Discount
  • Onsite training
  • Alternate weekends off
  • 31 days holiday (Inc Bank Holidays)
  • Birthday day off
  • Free life insurance
  • Recognition scheme
  • Long service awards
  • Contributory pension scheme
  • Employee Assistant program
  • And more

Please click Apply to start your application. The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.

Assistant Manager employer: The Original Factory Shop

The Original Factory Shop is an exceptional employer, offering a vibrant work culture that prioritises customer engagement and team collaboration in the heart of Northallerton. With competitive salaries, generous holiday allowances, and a strong commitment to employee development through onsite training, we ensure our staff feel valued and supported. Join us to be part of a community-focused retailer where your contributions are recognised and rewarded, making every day at work both meaningful and enjoyable.
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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

Tip Number 1

Familiarise yourself with The Original Factory Shop's values and mission. Understanding their commitment to providing quality products at bargain prices will help you align your answers during the interview with what they stand for.

Tip Number 2

Prepare examples from your previous retail management experience that showcase your ability to lead a team and enhance customer service. Be ready to discuss specific situations where you motivated your team or improved sales.

Tip Number 3

Research the local community around the Northallerton store. Being able to discuss how you would engage with the local area and attract customers can set you apart from other candidates.

Tip Number 4

Show your enthusiasm for creating a fun and engaging work environment. Think of ways you could implement team-building activities or incentives that would motivate your colleagues while maintaining a focus on results.

We think you need these skills to ace Assistant Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Strategy Development
Motivational Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability in Fast-Paced Environments
Community Engagement
Inventory Management
Conflict Resolution
Training and Development
Results-Driven Mindset

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Focus on achievements that demonstrate your ability to lead a team, engage with customers, and drive sales results.

Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous roles.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at The Original Factory Shop

Show Your Passion for Customer Service

As an Assistant Manager, your role revolves around creating a great customer experience. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to customer satisfaction.

Demonstrate Leadership Skills

You'll be leading a team, so it's crucial to showcase your leadership abilities. Discuss your experience in motivating and managing teams, and provide specific instances where you successfully led a group to achieve results.

Understand the Brand and Its Values

Familiarise yourself with The Original Factory Shop's mission and values. During the interview, express how your personal values align with theirs and how you can contribute to their community-focused approach.

Prepare for Situational Questions

Expect questions that assess your problem-solving skills in a fast-paced retail environment. Think of scenarios where you've had to act quickly or implement new ideas to improve sales or customer service, and be ready to discuss them.

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