Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and elevate hospitality standards across our care homes, ensuring exceptional service delivery.
- Company: A trusted care provider with over 70 locations, dedicated to compassionate, person-centred care.
- Benefits: Competitive salary, car allowance, hybrid working, and the chance to make a real difference.
- Other info: Opportunity to influence wellbeing and quality of life for residents across multiple locations.
- Why this job: Join a senior leadership team and inspire teams to create special environments for residents.
- Qualifications: Significant leadership experience in hospitality or service management, ideally within care settings.
The predicted salary is between 75000 - 80000 £ per year.
Location: Woodley House (Aylesbury) or Eyre Court (Lincoln) plus Hybrid Working
Salary: £75,000 – 80,000 plus car allowance/month
We provide trusted care, support and housing to residents and tenants nationwide with over 70 locations. Our services also extend to adults with learning disabilities and complex needs, nursing and specialist dementia care. Today, the Trust employs over 6,000 staff and supports more than 4,000 residents and tenants, always focusing on providing compassionate, person-centred care. We strive to be the first choice of care provider for residents, families and our communities.
At the heart of this ambition is the experience we bring and create every single day through the meals we serve, the environments we nurture, our people teams and the warmth of every welcome. In this newly created role, you’ll join our senior leadership team in a unique opportunity; leading, inspiring and elevating hospitality standards across our organisation ensuring every home feels not just well led, but truly special.
About the Role
You will provide both strategic direction and operational oversight across all hospitality services, including:
- Catering through supporting admissions
- Housekeeping
- Laundry services to instil pride in our home environments
We are looking for you to drive quality, compliance and improvement through use audits, feedback and data, ensuring we meet and exceed regulatory standards while always striving for more. Naturally you will have high standards and see hospitality as key to our service delivery, leading and motivating teams to flourish and be the best they can, whilst supporting growth and sustainability. You’ll contribute to occupancy, our reputation and financial sustainability through strong budget management, supplier partnerships, and high-quality service delivery.
About You
You’ll bring a blend of professional expertise, leadership presence, and genuine warmth:
- With significant leadership experience in hospitality, catering, housekeeping or service management (ideally within care or multi-site environments)
- Understand that hospitality is care and plays a vital role in wellbeing and quality in our residents' lives
- Is passionate about high standards, with a keen eye for detail and presentation
- Can influence and inspire teams across multiple locations
- Is confident working with data, audits, and feedback to drive improvement
- Has strong commercial awareness, balancing quality with cost-effectiveness
- Builds positive relationships with residents, families, colleagues and key external stakeholders at all levels
You will have access to your own transport and be able to visit locations across our entire portfolio, with contractual base at either Lincoln or Aylesbury.
Head of Hospitality employer: The Orders of St John Care Trust
Contact Detail:
The Orders of St John Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. When you know what they stand for, you can tailor your responses to show how you align with their mission of providing compassionate care.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've inspired teams in previous roles, especially in hospitality settings. This will demonstrate your ability to elevate standards across multiple locations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to provide top-notch care.
We think you need these skills to ace Head of Hospitality
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your passion for hospitality shine through. We want to see how you view hospitality as a vital part of care and how it enhances the lives of residents. Share specific examples that highlight your commitment to high standards and quality service.
Tailor Your Application: Make sure to tailor your application to reflect the job description. Use keywords from the posting, like 'strategic direction' and 'operational oversight', to demonstrate that you understand what we’re looking for in our Head of Hospitality. This shows us you’ve done your homework!
Highlight Leadership Experience: We’re keen on seeing your leadership experience, especially in hospitality or service management. Be sure to include details about how you've inspired teams and driven improvements in previous roles. This will help us envision you leading our hospitality services.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation and what we stand for.
How to prepare for a job interview at The Orders of St John Care Trust
✨Know Your Hospitality Inside Out
Make sure you brush up on the latest trends and standards in hospitality, especially within care settings. Be ready to discuss how you can elevate the hospitality experience for residents and how your previous experiences align with their mission.
✨Showcase Your Leadership Style
Prepare to share specific examples of how you've led teams in the past. Highlight your ability to inspire and motivate staff across multiple locations, as this role requires strong leadership presence and the ability to influence others.
✨Data-Driven Decision Making
Familiarise yourself with how to use data and feedback to drive improvements in service delivery. Be prepared to discuss how you've used audits and performance metrics in previous roles to enhance quality and compliance.
✨Build Relationships
Think about how you can build positive relationships with residents, families, and colleagues. Prepare anecdotes that demonstrate your ability to connect with people at all levels, as this is crucial for creating a warm and welcoming environment.