At a Glance
- Tasks: Support the Home Manager with admin, reception, and event planning activities.
- Company: Join a compassionate not-for-profit care provider with a rich history.
- Benefits: Competitive pay, 28 days holiday, and discounts through our rewards programme.
- Other info: Dynamic role in a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Experience in admin or reception, confident with Microsoft Office, and great communication skills.
The predicted salary is between 28000 - 35000 £ per year.
Location: Malmesbury
Pay rate: £13.68ph
Contracted Hours: 20 hours per week
Shift pattern: 9am to 6pm, Saturday and Sunday
ABOUT THE ROLE
You’ll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, you’ll demonstrate a professional and welcoming manner to all those who visit, live and work in our homes. You will be responsible for ensuring that all our visitors follow the infection control rules in force at any given time, also taking the lead on coordinating any testing requirements, organising couriers and associated administrative tasks.
Our homes are fun, so you’ll also assist with the planning and management of events that take place in the home, including celebrating residents’ milestone birthdays, fetes, employee presentations or other activities planned by our Activities Coordinator.
In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.
Located on the outskirts of the historic medieval market town of Malmesbury, Athelstan House is a purpose-built home surrounded by a large landscaped garden. Athelstan House offers compassionate, individualised residential, nursing, dementia, respite, intermediate and day care for up to 80 residents in a modern, comfortable environment.
AND IN RETURN
The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development.
Here are some of the other benefits you’ll enjoy as a valued member of our team:
- 28 days holiday (including Bank Holidays) pro rata'd
- Higher rates of pay at weekends
- A workplace pension
- Free DBS
- Access to our Employee Assistance Programme
- Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
- Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more
ABOUT YOU
You will have previous experience from an administrative or reception job and confident using Microsoft Office. In addition, you’ll have experience of handling cash and keeping reports up to date. Ideally you will have your Maths and English to GCSE level. But most importantly you will be comfortable in an elderly care setting, able to relate to our residents in a caring and sensitive manner.
This is a busy and varied role, so you’ll need to be efficient and organised and happy to use your initiative to ensure all tasks are completed in a timely manner. And as the first person who many of our visitors will speak to or see, you will have excellent communication and interpersonal skills.
If you think you have the right skills and attitude to deliver the highest quality of care for our residents as an Administrator within our care homes, then you could be next to join us. So, apply and get your career started with us today.
Care Home Admin & Front Desk Coordinator (Weekend) employer: The Orders of St John Care Trust
Athelstan House is an exceptional employer, offering a supportive and compassionate work environment where you can truly make a difference in the lives of our residents. With a strong commitment to employee development, competitive pay, and a range of benefits including 28 days holiday and access to discounts through the Blue Light Card, we ensure that our team members feel valued and appreciated. Located in the picturesque town of Malmesbury, our purpose-built home provides a modern and comfortable setting for both staff and residents, fostering a sense of community and belonging.
Contact Details:
The Orders of St John Care Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Admin & Front Desk Coordinator (Weekend)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional shows you care about the opportunity. Plus, it’ll boost your confidence when you walk into that interview room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Care Home Admin & Front Desk Coordinator (Weekend)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values of warmth and kindness.
Tailor Your CV:Make sure your CV is tailored to the Care Home Admin & Front Desk Coordinator role. Highlight your relevant experience in administration and reception, and don’t forget to mention any specific skills that match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the information you need about the role and our amazing team!
How to prepare for a job interview at The Orders of St John Care Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Home Admin & Front Desk Coordinator. Familiarise yourself with the tasks mentioned in the job description, like handling enquiries and coordinating events. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your People Skills
As the first point of contact for visitors, it's crucial to highlight your excellent communication and interpersonal skills. Prepare examples from your past experiences where you've successfully interacted with clients or colleagues, especially in a care setting. This will show that you can create a welcoming atmosphere.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as managing multiple tasks or dealing with difficult visitors. Think of scenarios where you've demonstrated your organisational skills and ability to stay calm under pressure. Practising these responses will help you feel more confident during the interview.
✨Demonstrate Your Initiative
This role requires someone who can use their initiative effectively. Be prepared to discuss times when you've taken charge of a situation or improved a process. Showing that you're proactive will resonate well with the interviewers, as they value efficiency and organisation in their team.
