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For Companies At a Glance
- Tasks: Manage rights and monetisation on platforms like YouTube and Instagram while supporting clients.
- Company: The Orchard is a vibrant part of Sony Music, dedicated to empowering artists and their rights.
- Benefits: Enjoy private medical cover, a generous pension scheme, and music industry perks.
- Why this job: Join a dynamic team, drive positive change, and grow your career in the music industry.
- Qualifications: 3+ years in music or entertainment, experience with CMS, and strong communication skills required.
- Other info: Work in a modern office with opportunities for professional growth and winter break time off.
The predicted salary is between 42000 - 84000 £ per year.
The Orchard has an opening for a Rights Management professional to join the London team, reporting to the Associate Director, Rights Management. Your work will involve performing a variety of tasks pertaining to claiming and monetization on fingerprinting platforms, such as YouTube, Facebook, Instagram, and SoundCloud, while providing high-level internal support for our relationship managers to ensure client issues are resolved immediately. You will also work to build and maintain relationships with internal and external stakeholders, and develop projects and processes that maximize client revenue and enforce their rights.
What you will do:
- Review, update, and audit The Orchard’s catalogue within content management systems and internal proprietary tools with a high level of detail and efficiency.
- Provide an extraordinary level of support internally, and for clients, rightsholders, and partners, to ensure that content-related issues get resolved immediately.
- Supervise the activities, performance, and productivity of one direct report and an offshore team; ensure team members are reviewing, updating, and auditing content maintained at fingerprinting platforms accurately.
- Work across teams to continually identify ways to enhance client satisfaction and increase revenue.
- Serve as the primary Rights Management contact for our Relationship Management staff in EMEA.
- Maintain strong knowledge of proprietary platform technology and the processes that pertain to them, with the ability to disseminate information to the company and team, and quickly learn new platforms and develop processes as needed.
- Work closely with the Rights Management team leads, proactively escalating issues, communicating roadblocks, and providing insights on processes.
Who you are:
- 3+ years of work experience in the music or entertainment industry, preferably with an emphasis on customer support.
- Experience working in a CMS such as YouTube CMS, TikTok MediaMatch, SoundCloud Deck, or Facebook Rights Manager.
- You are proficient in Google, Apple, and Microsoft applications, particularly Excel.
- Well-organized, attentive to detail, and should constantly meet and/or exceed performance goals while managing multiple deadlines and prioritising appropriately.
- Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities.
- Comfort in a fast-paced, team-oriented environment; positive attitude, with the ability to motivate and excite team members.
What we give you:
- You join a vibrant global community with the opportunity to channel your passion every day.
- A modern office environment designed for you, empowering you to bring your best.
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt and create what happens next.
- We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
- We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break.
Manager, Rights Management employer: The Orchard
Contact Detail:
The Orchard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Rights Management
✨Tip Number 1
Familiarise yourself with the specific content management systems mentioned in the job description, such as YouTube CMS and Facebook Rights Manager. Having hands-on experience or even a basic understanding of these platforms will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the music and entertainment industry, especially those who work in rights management. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've resolved client issues in previous roles. This will showcase your ability to provide high-level support, which is crucial for this position.
✨Tip Number 4
Stay updated on the latest trends and changes in rights management and digital monetisation. Showing that you're knowledgeable about current industry practices can set you apart from other candidates.
We think you need these skills to ace Manager, Rights Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in rights management and customer support within the music or entertainment industry. Use specific examples that demonstrate your skills in managing relationships and resolving client issues.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the music industry and detail how your background aligns with the responsibilities of the role. Mention your familiarity with content management systems and your ability to work in fast-paced environments.
Showcase Communication Skills: Since outstanding written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including examples of how you've effectively communicated with stakeholders in previous roles.
Highlight Team Leadership Experience: If you have experience supervising teams or working collaboratively across departments, make sure to highlight this in your application. Discuss how you motivated team members and contributed to enhancing client satisfaction and revenue.
How to prepare for a job interview at The Orchard
✨Know Your Rights Management Tools
Familiarise yourself with the content management systems mentioned in the job description, such as YouTube CMS and Facebook Rights Manager. Being able to discuss your experience with these platforms will show that you are prepared and knowledgeable about the tools you'll be using.
✨Demonstrate Your Customer Support Skills
Since the role emphasises customer support, prepare examples from your past experiences where you've successfully resolved client issues. Highlight your communication skills and how you maintained relationships with stakeholders.
✨Showcase Your Team Leadership Experience
As you'll be supervising a direct report and an offshore team, be ready to discuss your leadership style. Share specific instances where you've motivated a team or improved productivity, demonstrating your ability to manage and inspire others.
✨Prepare for Fast-Paced Scenarios
The job requires comfort in a fast-paced environment, so think of examples where you've thrived under pressure. Discuss how you prioritise tasks and meet deadlines while maintaining attention to detail, which is crucial for this role.
