- Meeting and greeting patients, visitors and external providers, answering the telephone, booking appointments in our busy and friendly practice.
- Answering the telephone and gaining as much information as possible from the caller in a friendly manner, and dealing with any requests in an appropriate manner
- Dealing with and actioning daily tasks on medical computer system
- Booking ambulances when requested by a Patient
- Sign for any parcels or drug deliveries noting cold chain instructions.
- Accepting remuneration from patients for services provided by doctors (e.g., medicals, signing of forms) and issuing of receipts and using the card payment machine
- Ordering of stationery including Death Certificates and prescriptions
- Ordering of hearing aid batteries
- Photocopying and shredding
- Effectively signposting patients to the most appropriate service for their needs
- Completing and forwarding referrals for the DHU Home Visiting Service
- Assisting patients in a friendly and helpful manner assessing appointment requests
- Receiving patients on arrival, booking in to their appointments with clinical staff and directing them to consulting rooms
- Assist patients with information about other services.
- Deal with emergency calls and home visits.
- Utilising the Enhanced Access appointments where appropriate
- Arranging interpreter services if required
- Chaperone for the Doctor if requested to do so.
We are a General Medical Practice with 5 part-time Partners, and 3 part-time Salaried GPs (5 female and 3 male) serving the population of Broughton Astley and the surrounding villages. We also have three Advanced Nurse Practitioners. We have two purpose built surgeries for the benefit of patients. The Broughton Astley Surgery was built in 1985 and substantially extended in 1994. The Ullesthorpe Surgery was built in 1991. Both Surgeries provide disabled access. We are a busy, friendly practice offering an excellent opportunity for the right candidate.
Receptionist in Leicester employer: The Orchard
The Orchard School is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong commitment to employee growth, we offer opportunities for professional development and training, ensuring that our team members thrive in their roles. Located in Sandwell, our school not only prioritises the well-being of our pupils but also values the contributions of our staff, making it a rewarding place to work.
