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- Tasks: Support clinicians by managing prescriptions and liaising with patients and pharmacies.
- Company: Join a friendly GP surgery with a supportive work culture.
- Benefits: Part-time hours, flexible schedule, and a chance to make a difference.
- Why this job: Be the vital link in healthcare, helping patients and making an impact.
- Qualifications: GCSE level education and experience in healthcare administration preferred.
- Other info: Opportunity for professional development in a dynamic environment.
The predicted salary is between 12 - 16 £ per hour.
The Prescription clerk provides support to our Clinicians in the receipt and preparation of prescriptions. You will be the main point of contact for enquiries about prescriptions from patients, community pharmacies and care homes. As the main contact for these enquiries, a good telephone manner and excellent communication skills are essential. To thrive in this role you will need exceptional organisational and prioritising skills, combined with excellent attention to detail. You will need to be confident to problem solve and enjoy working closely as a team to achieve objectives and ensure that your prescription workloads are managed in a timely manner.
Main duties of the job
- To issue prescriptions in accordance with Practice Protocol
- To re-start medication prescribed in the past in line with the Practice formulary.
- To make medication changes from any hospital letters and discharge summaries.
- To report overuse of specified drugs to the doctors as per the protocol.
- To compile the working day's prescriptions and present to Clinicians for signing
- To issue emergency prescription requests with reference to the practice guidance.
- To maintain a spreadsheet of patients with dosette boxes and other medications managed by the practice.
- To ensure that prescriptions for these patients are prepared in a timely manner.
- To monitor reported manufacturing problems with Pharmacy Technician.
- To communicate with local pharmacies via telephone and email.
- To liaise with patients via telephone, email, text and dashboard.
- To administrate the process for patients with compliance aids.
- To action tasks directly from Clinicians.
- To administrate for the Drugs misuse LES including:
- Issuing the scripts in response to instructions from the Drugs worker.
- Allocating the controlled drug prescriptions issued weekly for the drugs misuse programme.
- Ensuring the practice policy for Control Prescription is adhered to.
About us
The Orchard Medical Centre is a busy GP surgery in Kingswood with approximately 12,600 patients. We are a training practice, and host students from Year 1s to GP Registrars. The Orchard Medical Centre provides a friendly and supportive work environment and are seeking candidates who will positively contribute toward this culture. We are proud of our Administrative structure.
Job responsibilities
This role is for between 15 - 20 hours per week, and is offered on a permanent, part-time basis. Applications will be scored and shortlisted when they are received. This advert may be closed early on appointment of a successful candidate.
Person Specification
Personal Qualities
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- willing to learn
Experience
- Experience of establishing effective office administrative systems
- Experience in working in an administrative role within a health care setting
- Experience of working with the following: EMIS, Docman, MS packages, Sentiers, GP Team Net
Skills
- Excellent Communication skills (written and oral)
- Clear, polite telephone manner
- In-depth knowledge of office and outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Flexibility with workloads
- Accuracy and attention to detail
Qualifications
- Educated to GCSE level or equivalent
- Demonstrate commitment to professional development
- Medical terminology/ prescription explained qualification
Other Requirements
- Flexibility to work outside of core office hours
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Prescription Clerk in Bristol employer: The Orchard Medical Centre
Contact Detail:
The Orchard Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prescription Clerk in Bristol
✨Tip Number 1
Get your phone skills on point! As a Prescription Clerk, you'll be the go-to person for enquiries, so practice your telephone manner. Try role-playing with a friend to nail that polite and confident vibe.
✨Tip Number 2
Show off your organisational skills! Create a mock schedule or spreadsheet to demonstrate how you’d manage prescription workloads. This will impress during interviews and show you’re ready to hit the ground running.
✨Tip Number 3
Brush up on your medical terminology! Knowing your stuff about prescriptions and medications will not only boost your confidence but also make you stand out as a knowledgeable candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our friendly team at The Orchard Medical Centre.
We think you need these skills to ace Prescription Clerk in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Prescription Clerk role. We want to see how your background aligns with our needs, so don’t hold back on showcasing your organisational skills and attention to detail!
Show Off Your Communication Skills: Since you'll be the main point of contact for prescription enquiries, it's crucial to demonstrate your excellent communication skills. Use clear and polite language in your application, and maybe even share a brief example of how you've effectively communicated in a previous role.
Highlight Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked closely with others to achieve a common goal. This will show us that you can thrive in our friendly and supportive environment at The Orchard Medical Centre.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our practice and what we stand for.
How to prepare for a job interview at The Orchard Medical Centre
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Prescription Clerk. Understand the processes involved in issuing prescriptions, managing medication changes, and liaising with pharmacies. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with patients or team members in the past. A polite and confident telephone manner can really set you apart!
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might be asked about specific situations where you had to juggle multiple responsibilities. Think of examples that showcase your attention to detail and ability to work under pressure.
✨Emphasise Teamwork
This role involves working closely with clinicians and other team members. Be prepared to share experiences where you collaborated effectively in a team setting. Highlight your flexibility and willingness to support others to achieve common goals.
