At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed, a leader in artisan perfumes.
- Benefits: Enjoy 32 days leave, competitive commission, and a clothing allowance.
- Other info: Flexible hours with opportunities for career progression and training.
- Why this job: Be part of a luxury brand and shape unforgettable customer experiences.
- Qualifications: Passion for luxury retail and excellent communication skills required.
The predicted salary is between 12 - 15 £ per hour.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the Role
We are seeking Luxury Brand Ambassadors for our new Creed Boutique in Manchester, opening in September 2026, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.
Purpose of the role:
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key Responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences Desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Benefits
- 32 days paid annual leave (pro rata for part-time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
This role is based in our Creed Boutique in Manchester. The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Luxury Brand Ambassador (Part-Time) – Manchester Boutique employer: The Orange Square Company
The House of Creed is an exceptional employer, offering a vibrant work culture that celebrates luxury and craftsmanship in the heart of Manchester. With generous benefits such as 32 days of paid annual leave, a competitive commission structure, and opportunities for career progression, employees are empowered to thrive in their roles while enjoying a supportive environment that values diversity and individual growth. Joining our team means being part of a prestigious brand where your passion for luxury and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassador (Part-Time) – Manchester Boutique
✨Tip Number 1
Get to know the House of Creed inside out! Dive into our fragrances, ingredients, and heritage. The more you know, the better you'll connect with customers and showcase your passion.
✨Tip Number 2
Practice your storytelling skills! When you can share the unique features and benefits of our products in an engaging way, you'll not only drive sales but also create memorable experiences for our customers.
✨Tip Number 3
Show off your visual merchandising skills! Make sure our boutique reflects the luxury of our brand. A well-presented space will attract customers and enhance their shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us your enthusiasm for joining the House of Creed family. We can’t wait to see your application!
We think you need these skills to ace Luxury Brand Ambassador (Part-Time) – Manchester Boutique
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury brands shine through! Share why you're excited about the House of Creed and how you connect with our values. We want to see your enthusiasm for fragrances and customer service!
Tailor Your Experience:Make sure to highlight any relevant experience in luxury retail or customer-facing roles. We’re looking for candidates who can demonstrate their sales excellence and exceptional communication skills, so don’t hold back on showcasing your achievements!
Be Authentic:We appreciate authenticity, so be yourself in your application. Share personal stories or experiences that reflect your passion for the brand and how you’ve gone above and beyond in previous roles. This helps us get to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and see if you’re the perfect fit for our Manchester Boutique!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and what makes them unique. This knowledge will not only impress but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. This will demonstrate your ability to drive sales and engage customers effectively.
✨Emphasise Customer Service Excellence
Be ready to share instances where you went above and beyond for a customer. Highlight your communication skills and how you create lasting impressions. Remember, exceptional customer service is at the heart of being a Luxury Brand Ambassador.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the boutique's aesthetic and ensure it reflects the brand's prestige. This shows that you appreciate the finer details that contribute to the overall customer experience.
