At a Glance
- Tasks: Engage customers with luxury products and deliver exceptional service at Balenciaga's Selfridges counter.
- Company: Join the iconic Balenciaga brand, known for its innovative fashion and luxury experience.
- Benefits: Enjoy 32 days paid leave, competitive commission, and a clothing allowance.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a creative team redefining luxury and making a real impact in fashion.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
About the roles
We are seeking a Part Time Luxury Brand Ambassador, 3 days per week, 22.5 hours, for our exciting new Balenciaga Counter in Selfridges Exchange Square Manchester. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business.
Purpose of the roles
As a Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fashion, fragrance or beauty products is a plus.
Why Balenciaga?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
Balenciaga Luxury Brand Ambassadors part time 3 days a week Selfridges Exchange Square Manchester employer: The Orange Square Company
The House of Creed is an exceptional employer, offering a unique opportunity to work in the luxury fragrance sector at our new boutique in Canary Wharf. With a strong emphasis on employee growth, we provide comprehensive training, competitive commission structures, and generous benefits including 32 days of paid annual leave and a clothing allowance. Our vibrant work culture fosters collaboration and creativity, making it an ideal environment for those passionate about luxury and customer service.
