At a Glance
- Tasks: Be the face of luxury fragrances and create unforgettable shopping experiences.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Other info: Opportunities for career growth and a diverse, innovative team await you.
- Why this job: Elevate customer experiences while sharing your passion for luxury scents.
- Qualifications: Experience in luxury retail and exceptional communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
We are seeking a Luxury Brand Ambassador to join our team full time, 5 days a week. A passion for luxury fragrance, a warm, professional demeanour, and the ability to create an exceptional shopping experience are essential.
Purpose of the Role
As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences Desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Passion for fragrance or beauty products is a plus.
Location
The role is based in London.
Benefits
- 32 days paid annual leave (pro rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassadors - full time - Liberty London employer: The Orange Square Company
The House of Creed is an exceptional employer, offering a vibrant work culture in the heart of London where luxury and artistry converge. With generous benefits such as 32 days of paid annual leave, a competitive commission structure, and ample opportunities for career progression, employees are empowered to thrive in their roles while delivering unparalleled customer experiences. Join us to be part of a diverse team that values innovation and celebrates individuality, all while representing a prestigious brand known for its artisan fragrances.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassadors - full time - Liberty London
✨Tip Number 1
Get to know the brand inside out! Dive deep into the House of Creed's history, fragrances, and ingredients. This knowledge will not only impress during interviews but also help you connect with customers when you land the job.
✨Tip Number 2
Practice your storytelling skills! As a Luxury Brand Ambassador, you'll need to engage customers with compelling narratives about the products. Try rehearsing how you'd describe your favourite fragrance and its unique features.
✨Tip Number 3
Showcase your passion for luxury! When networking or interviewing, let your enthusiasm for the brand shine through. Share personal experiences with fragrances and how they’ve impacted your life – it’ll make you memorable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed family. Don’t miss out on this opportunity!
We think you need these skills to ace Luxury Brand Ambassadors - full time - Liberty London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury fragrances shine through! Share why you’re excited about the House of Creed and how you connect with our brand values.
Tailor Your Experience:Make sure to highlight any relevant experience in luxury retail or customer service. We want to see how your background aligns with the role of a Luxury Brand Ambassador!
Be Personable:Your written application should reflect your warm and professional demeanour. Use a friendly tone and make it feel like a conversation – we want to get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they’re seen by the right people.
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, scent profiles, and the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for luxury perfumes.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share engaging stories about the fragrances and how they can elevate a customer's experience. Think about how you can connect the product features to the emotions they evoke, making it relatable and memorable.
✨Showcase Your Customer Service Skills
Be ready to discuss your previous experiences in luxury retail or customer-facing roles. Highlight specific instances where you went above and beyond to create exceptional customer experiences. This will demonstrate your commitment to service excellence, which is key for this role.
✨Dress the Part
Since you're applying for a luxury brand, your appearance matters. Dress elegantly and professionally for the interview, reflecting the brand's image. This shows that you understand the importance of visual presentation and are ready to represent the House of Creed.
