At a Glance
- Tasks: Lead the Creed Fragrance division and deliver exceptional customer experiences.
- Company: Join the prestigious House of Creed, a leader in luxury perfumery since 1760.
- Benefits: Enjoy 32 days annual leave, competitive commission, and career progression opportunities.
- Other info: Dynamic work environment with a focus on personal growth and development.
- Why this job: Be part of a luxury brand and shape the future of fragrance at Canary Wharf.
- Qualifications: Retail sales experience in luxury fragrances and strong leadership skills required.
The predicted salary is between 24300 - 29700 £ per year.
About The House of Creed
Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire.
Guided by its Art of Millésime, the finest ingredients are hand‑weighed and aged in its ateliers near the Château de Fontainebleau, France.
Through these meticulous steps, the House preserves and reinvents its heritage of savoir‑faire, crafting timeless fragrances as a seal of elegance.
Role Overview
We are seeking Luxury Brand Ambassadors, full and part‑time, to join our new Creed Boutique at Canary Wharf opening in September 2026.
The role involves overseeing our Creed Fragrance division and requires strong leadership capabilities.
If you have a passion for luxury, the drive to make a difference, and the desire to shape the future of our business, we encourage you to apply.
Key Responsibilities
- Develop a comprehensive understanding of Creed Fragrances and ensure that any supporting Luxury Brand Ambassadors are equally knowledgeable.
- Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Uphold impeccable standards of visual merchandising at the fragrance counter.
- Cultivate and maintain strong relationships with stakeholders, both internally and externally.
- Collaborate with external agencies to execute promotional activities effectively.
- Ensure adherence to company policies and streamline administrative processes for efficiency.
- Stay informed about industry trends and provide strategic insights to enhance business performance.
- Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Identify and capitalize on promotional opportunities to maximize brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
- Motivation & Leadership
Exemplify positive leadership qualities and promptly address any challenges. Clearly communicate expectations and provide ongoing support and guidance.
Qualifications and Skills
- Proven track record in retail sales, particularly within the luxury fragrance or beauty sector.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrated ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
- Line of Reporting
- This role reports to the Boutique Manager and the Assistant Boutique Manager.
- Location
- Creed Boutique – Canary Wharf.
Benefits
- 32 days paid annual leave (pro rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
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Luxury Brand Ambassadors full & part time - Creed Boutique Canary Wharf employer: The Orange Square Company
The House of Creed is an exceptional employer, offering a unique opportunity to work in the luxury fragrance sector at our new boutique in Canary Wharf. With a strong emphasis on employee growth, we provide comprehensive training, competitive commission structures, and generous benefits including 32 days of paid annual leave and a clothing allowance. Our vibrant work culture fosters collaboration and creativity, making it an ideal environment for those passionate about luxury and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassadors full & part time - Creed Boutique Canary Wharf
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Orange Square Company!
We think you need these skills to ace Luxury Brand Ambassadors full & part time - Creed Boutique Canary Wharf
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Orange Square Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Orange Square Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Orange Square Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Orange Square Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
