At a Glance
- Tasks: Engage customers, share fragrance knowledge, and drive sales at our luxury counter.
- Company: The House of Creed is a prestigious perfume house known for artisan fragrances.
- Benefits: Enjoy 32 days annual leave, competitive commission, birthday off, and clothing allowance.
- Other info: Part-time role, 15 hours per week, with flexibility for weekends and holidays.
- Why this job: Join a diverse team, redefine luxury, and grow your career in an innovative environment.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston - Surrey, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service:
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based in Fenwick Bentalls Kingston.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Brand Ambassador - Part Time 2 days-Fenwick Kingston - Surrey employer: The Orange Square Company
The Orange Square Company is an exceptional employer, offering a vibrant work culture that celebrates luxury and fashion in the heart of London. With generous benefits such as 32 days of paid leave and a competitive commission structure, employees are encouraged to thrive and grow within their roles, making it a rewarding environment for those passionate about delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassador - Part Time 2 days-Fenwick Kingston - Surrey
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. As a Luxury Brand Ambassador, you'll need to convey the essence of each fragrance in a way that resonates with customers, so think about how to share the story behind the scents.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online groups related to luxury brands to connect with others in the industry, which can provide insights and potentially lead to referrals.
✨Tip Number 4
Showcase your customer service skills in any interactions you have prior to the interview. Whether it's through social media or in-person conversations, demonstrating your ability to create memorable experiences will set you apart.
We think you need these skills to ace Luxury Brand Ambassador - Part Time 2 days-Fenwick Kingston - Surrey
Some tips for your application 🫡
Understand the Brand:Before applying, take the time to research The House of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Tailor Your CV:Highlight relevant experience in luxury retail or customer service roles. Emphasise your communication skills and any achievements related to sales targets. Make sure your CV reflects your passion for luxury products and your ability to create exceptional customer experiences.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific reasons why you want to work for The House of Creed and how your skills align with their requirements. Use storytelling to convey your passion for fragrances and luxury retail.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's fragrances, their ingredients, and the brand's heritage. This knowledge will help you engage customers effectively and demonstrate your passion for the products.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets through proactive customer engagement and storytelling.
✨Emphasise Customer Service
Highlight your commitment to exceptional customer service. Think of memorable experiences you've created for customers in the past and be prepared to share these stories during the interview.
✨Demonstrate Flexibility and Passion
Express your willingness to work weekends and holidays, as well as your genuine passion for luxury brands and fragrance. This will show that you're not just looking for a job, but are truly invested in the role and the brand.
