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- Tasks: Engage customers with luxury fragrances and deliver exceptional service in a vibrant retail environment.
- Company: The House of Creed, a prestigious luxury perfume house in London.
- Benefits: 32 days annual leave, competitive commission, birthday off, and career development opportunities.
- Why this job: Join a team that redefines luxury and creates unforgettable customer experiences.
- Qualifications: Strong communication skills and experience in luxury retail or customer service.
- Other info: Diverse and inclusive workplace with plenty of room for growth.
The predicted salary is between 36000 - 60000 £ per year.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
We are seeking a Luxury Brand Ambassador for our Creed Boutique in Regent Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Qualifications
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: There are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based at the Creed Boutique, Regent Street, London.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Brand Ambassador - full time - Creed Boutique - Regent Street - London employer: The Orange Square Company
Contact Detail:
The Orange Square Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - full time - Creed Boutique - Regent Street - London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Creed's history, fragrances, and ingredients. This knowledge will not only impress during interviews but also help you connect with customers when you land the job.
✨Tip Number 2
Show off your sales skills! Think of specific examples where you've exceeded targets or delivered exceptional customer service. We want to hear about your successes and how you can bring that energy to our team.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might just get your foot in the door at Creed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Creed family. Don’t miss out!
We think you need these skills to ace Luxury Brand Ambassador - full time - Creed Boutique - Regent Street - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through. We want to see that you’re genuinely excited about the role and the brand!
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales.
Be Personable: Your communication skills are key! Use a friendly tone in your application to show us that you can connect with customers and create memorable experiences.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and get you into the process smoothly!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. Use these stories to demonstrate your ability to engage customers and drive sales effectively.
✨Emphasise Customer Service Excellence
Be ready to talk about what exceptional customer service means to you. Share instances where you went above and beyond for a customer, and how that contributed to brand loyalty. This role is all about creating memorable experiences, so make sure to highlight your commitment to this aspect.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the boutique's aesthetic and ensure it reflects the luxury of the brand. You might even want to bring ideas on how to enhance the visual merchandising to the table during your interview.
