At a Glance
- Tasks: Engage customers and share your passion for luxury fragrances in a vibrant retail environment.
- Company: Join The House of Creed, a globally recognised luxury brand at Bicester Village.
- Benefits: Competitive hourly rate, bonus scheme, discounts, and free staff parking.
- Other info: Opportunities for career development in a diverse and innovative team.
- Why this job: Be part of a unique luxury experience and elevate customer journeys with your storytelling skills.
- Qualifications: Fluency in Mandarin and English, with a passion for luxury retail and exceptional customer service.
The predicted salary is between 12 - 15 € per hour.
Join The House of Creed at Bicester Village – A Unique Opportunity in Luxury Retail. The House of Creed is proud to announce its new Boutique in Bicester Village, a renowned shopping destination in the beautiful Oxfordshire countryside. As we expand into this vibrant retail community, we are seeking passionate individuals to join our team and help bring our artisanal fragrances and rich legacy to life. This is a unique opportunity to be part of a globally recognised brand, dedicated to excellence, craftsmanship, and bespoke service.
About the role: We are seeking full time & part time sales associates to join our team. Ideal candidates have fluency in Mandarin and English to support and engage with a diverse client base. Be result-driven, target-oriented individuals who excel at engaging customers, exceeding sales targets, and delivering outstanding customer service. A passion for luxury fragrance is essential, along with a warm, professional demeanour and the ability to create an exceptional shopping experience.
Purpose of the role: As a Sales Associate for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Fluency in Mandarin and English is required to support and engage with a diverse client base.
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
We offer a competitive hourly rate, bonus scheme, opportunity for discounted products and refreshments at Bicester, free staff parking.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
Luxury Brand Ambassador - full & part time (Mandarin speaking) - Bicester Village Creed Boutique employer: The Orange Square Company
The House of Creed offers an exceptional work environment in the heart of Bicester Village, where luxury retail meets a vibrant community. As a Luxury Brand Ambassador, you will not only represent a prestigious brand but also enjoy a culture that values diversity, innovation, and personal growth. With competitive pay, a bonus scheme, and opportunities for career development, joining our team means being part of a legacy that celebrates excellence and craftsmanship in every fragrance.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassador - full & part time (Mandarin speaking) - Bicester Village Creed Boutique
✨Tip Number 1
Get to know the House of Creed inside out! Familiarise yourself with their fragrances, heritage, and what makes them stand out in luxury retail. This knowledge will help you engage customers and show your passion for the brand.
✨Tip Number 2
Practice your storytelling skills! When you can share the story behind a fragrance or the craftsmanship involved, it creates a memorable experience for customers. Remember, it's all about making that connection!
✨Tip Number 3
Be proactive in engaging with customers. Approach them with a warm smile and ask open-ended questions to understand their needs. This not only helps in building rapport but also boosts your chances of exceeding sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining the House of Creed family.
We think you need these skills to ace Luxury Brand Ambassador - full & part time (Mandarin speaking) - Bicester Village Creed Boutique
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury retail shine through! Share why you’re excited about working with The House of Creed and how you can contribute to our legacy of excellence.
Highlight Your Language Skills:Since fluency in Mandarin and English is a must, make sure to emphasise your language skills in your application. This will help us see how you can engage with our diverse clientele effectively.
Demonstrate Sales Success:We’re looking for result-driven individuals, so don’t shy away from sharing your past sales achievements. Include specific examples of how you’ve exceeded targets or delivered exceptional customer service.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and consider you for this exciting opportunity!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Before the interview, dive deep into the House of Creed's fragrances. Familiarise yourself with their ingredients, stories, and what makes them unique. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Practice Your Storytelling
As a Luxury Brand Ambassador, storytelling is key. Prepare to share how you would engage customers with the heritage of Creed. Think of examples from your past experiences where you successfully connected with customers through storytelling.
✨Showcase Your Customer Service Skills
Be ready to discuss specific instances where you've delivered exceptional customer service. Highlight your ability to create memorable experiences and how you’ve gone above and beyond to meet customer needs in previous roles.
✨Dress the Part
Since you're applying for a luxury retail position, make sure your outfit reflects the brand's elegance. Dress smartly and professionally to convey that you understand the luxury market and are serious about representing the House of Creed.
