At a Glance
- Tasks: Engage customers with luxury fragrances and create unforgettable shopping experiences.
- Company: Join the prestigious House of Creed, a leader in haute perfumery.
- Benefits: Enjoy competitive commission, training, and a chance to work in iconic London stores.
- Other info: Flexible full and part-time roles available during the festive season.
- Why this job: Be part of a luxury brand that values creativity and offers career growth.
- Qualifications: Passion for luxury retail and exceptional communication skills required.
The predicted salary is between 11.7 - 14.3 £ per hour.
About the House of Creed: Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.
About the role: We are seeking Seasonal Retail Sales Associate (Luxury Brand Ambassador) full and part time to join our team on a Six-weeks Contract during our key trading period in the run up to Christmas 16th November until 26th December 2026. A passion for luxury fragrance is essential, along with a warm, professional demeanour and the ability to create an exceptional shopping experience.
Purpose of the Role: As a luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Passion for fragrance or beauty products is a plus.
Location: This role is based in London, Selfridges, Harrods, Harvey Nichols, Liberty and Fortnum Mason and our Creed Boutiques.
Benefits:
- Up to 6-week temporary role for those looking for short-term employment during the festive period.
- Monthly competitive commission structure on top of basic salary per month.
- Training provided.
- Bonus opportunity.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
*Seasonal* Luxury Brand Ambassadors (London stores) - full and part time employer: The Orange Square Company
The House of Creed is an exceptional employer, offering a unique opportunity to work in the luxury fragrance sector at our new boutique in Canary Wharf. With a strong emphasis on employee growth, we provide comprehensive training, competitive commission structures, and generous benefits including 32 days of paid annual leave and a clothing allowance. Our vibrant work culture fosters collaboration and creativity, making it an ideal environment for those passionate about luxury and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land *Seasonal* Luxury Brand Ambassadors (London stores) - full and part time
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace *Seasonal* Luxury Brand Ambassadors (London stores) - full and part time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to The Orange Square Company:Don’t forget to personalise your application for The Orange Square Company! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at The Orange Square Company
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Orange Square Company offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Orange Square Company and contribute positively during your temporary stint.