About The House Of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About The Role
We are seeking a Mobile Retail Sales Associate (Luxury Brand Ambassador) to join our team full time, 5 days a week. The candidate must have a passion for luxury fragrance, a warm, professional demeanour and the ability to create an exceptional shopping experience.
Purpose of the Role
As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key Responsibilities
- Product Knowledge: Develop deep understanding of our brand, fragrances, ingredients, and heritage to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills and Experiences Desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Passion for fragrance or beauty products is a plus.
Location
London.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Equal Opportunity Statement
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
