At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed at Selfridges, London.
- Benefits: Enjoy 32 days leave, competitive commission, and a clothing allowance.
- Other info: Opportunities for career growth and professional development await you.
- Why this job: Be part of a luxury brand that values creativity and innovation.
- Qualifications: Experience in luxury retail and a passion for fragrances.
The predicted salary is between 30000 - 40000 £ per year.
About The House Of Creed: The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About The Role: We are seeking a Luxury Brand Ambassador for our Creed counter in Selfridges Oxford Street London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role: As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences Desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
We value diversity and encourage applicants from all backgrounds to apply. Mandarin language proficiency is highly beneficial and will be considered a significant advantage to interact more effectively with our diverse customer base.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits:
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Fragrance Brand Ambassador — Prestige Retail in London employer: The Orange Square Company
The House of Creed is an exceptional employer that offers a unique opportunity to work in the heart of luxury retail at Selfridges Oxford Street, London. With a strong commitment to employee growth, we provide extensive training, career progression opportunities, and a competitive benefits package including generous annual leave, commission structure, and product discounts. Our inclusive work culture celebrates diversity and innovation, making it a rewarding environment for those passionate about luxury fragrances.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Fragrance Brand Ambassador — Prestige Retail in London
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Show your passion for luxury retail! When chatting with potential employers, share your experiences and how you've gone above and beyond in previous roles. We want to see that drive to deliver exceptional customer experiences.
✨Tip Number 3
Practice your storytelling skills! Being able to weave a narrative around the products can really set you apart. Think about how you would describe a fragrance to a friend and make it engaging and memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed and ready to be part of our luxury experience.
We think you need these skills to ace Luxury Fragrance Brand Ambassador — Prestige Retail in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury fragrances shine through! We want to see your enthusiasm for the House of Creed and how you can share that passion with our customers.
Tailor Your Experience:Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales, so be specific about your achievements!
Be Authentic:Your application should reflect your true self. We value diversity and want to know what makes you unique. Share your story and how it aligns with our brand values at the House of Creed.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure they get into the right hands. We can’t wait to hear from you!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and what makes them unique. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. Use storytelling to illustrate how you can drive sales and engage customers effectively.
✨Emphasise Customer Service Excellence
Be ready to share your approach to delivering exceptional customer service. Think of scenarios where you went above and beyond for a customer. Highlight your interpersonal skills and how they contribute to creating a luxurious shopping experience.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the aesthetic of the Creed counter. Share any past experiences where you contributed to visual merchandising and how it enhanced the customer experience.
