At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service at Liberty London.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Part-time role with flexible hours and opportunities for career growth.
- Other info: Diverse team culture that values creativity and innovation.
- Why this job: Be part of a luxury experience that goes beyond selling products.
- Qualifications: Experience in luxury retail and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Liberty London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador - part time 3 days a week - Liberty London employer: The Orange Square Company
The Orange Square Company is an exceptional employer, offering a vibrant work culture that celebrates luxury and fashion in the heart of London. With generous benefits such as 32 days of paid leave and a competitive commission structure, employees are encouraged to thrive and grow within their roles, making it a rewarding environment for those passionate about delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassador - part time 3 days a week - Liberty London
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Show your passion for luxury! When you’re networking or interviewing, let your enthusiasm shine through. Share stories about your experiences in luxury retail and how you’ve gone above and beyond for customers.
✨Tip Number 3
Practice your sales pitch! Think about how you would engage a customer at the Creed counter. Role-play with friends or family to refine your storytelling skills about the products and their unique features.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed and ready to embrace the luxury experience we offer.
We think you need these skills to ace Luxury Brand Ambassador - part time 3 days a week - Liberty London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury and fragrances shine through. We want to see your enthusiasm for the House of Creed and how you can share that passion with our customers.
Tailor Your Experience:Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales, so be specific about your achievements!
Be Authentic:Your application should reflect your true self. We value authenticity, so don’t hesitate to share your unique story and what makes you a great fit for the Luxury Brand Ambassador role at Creed.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and consider you for this exciting opportunity!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Before the interview, dive deep into the House of Creed's fragrances. Familiarise yourself with the key ingredients, scent profiles, and the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury brand.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share engaging stories about the fragrances and how they resonate with customers. Think about how you can connect the product features to customer experiences, making it relatable and memorable.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've met or exceeded targets. Use specific examples that highlight your proactive approach to customer engagement and how you create exceptional shopping experiences.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering outstanding customer service. Think of instances where you've gone above and beyond for a customer, and be ready to explain how you would maintain the high standards expected at the House of Creed.
