At a Glance
- Tasks: Lead a luxury fragrance boutique, drive sales, and manage a passionate team.
- Company: The House of Creed, a renowned luxury perfume house.
- Benefits: 32 days annual leave, competitive commission, birthday off, and career progression.
- Why this job: Join a dynamic team and redefine luxury experiences in the fragrance industry.
- Qualifications: Retail management experience in luxury fragrances and strong leadership skills.
- Other info: Diverse and inclusive workplace with ample growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About The House Of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About The Role
We are seeking a Boutique Manager to join our new Boutique in Bicester Village, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full‑time role (5 days, 37.5 hours per week).
Key Responsibilities
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalize on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrated ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line Of Reporting
This role reports into the Sales and Education Manager.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based in Bicester Village.
Benefits
- 32 days paid annual leave (pro rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
Boutique Manager - Bicester Village employer: The Orange Square Company
Contact Detail:
The Orange Square Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager - Bicester Village
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into The House of Creed's history, values, and product range. This will not only impress your interviewers but also show your genuine passion for luxury fragrances.
✨Tip Number 2
Practice your sales pitch! As a Boutique Manager, you'll need to demonstrate your ability to drive sales. Prepare examples of how you've exceeded targets in the past and be ready to discuss your strategies for creating memorable customer experiences.
✨Tip Number 3
Show off your leadership skills! Think of specific instances where you've motivated a team or resolved conflicts. Highlighting your ability to lead and inspire others will resonate well with the hiring team at Creed.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring managers.
We think you need these skills to ace Boutique Manager - Bicester Village
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! We want to see how your enthusiasm for fragrances aligns with our brand values. Share any personal experiences or insights that highlight your connection to the luxury market.
Highlight Your Leadership Skills: As a Boutique Manager, strong leadership is key. Make sure to showcase your previous management experience and how you've motivated teams in the past. We’re looking for examples of how you’ve driven sales and created a positive work environment.
Be Specific About Your Achievements: Quantify your successes! Use numbers to demonstrate how you’ve exceeded sales targets or improved customer satisfaction in previous roles. This helps us see the impact you could have at The House of Creed.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrances
Before the interview, dive deep into the world of Creed fragrances. Familiarise yourself with their unique ingredients and scent profiles. This knowledge will not only impress your interviewers but also show your genuine passion for luxury products.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your capability to manage Luxury Brand Ambassadors effectively.
✨Sales Strategies Matter
Be ready to discuss your approach to achieving sales targets. Share any innovative strategies you've implemented in previous roles that drove sales and enhanced customer experiences. This will highlight your ability to contribute to the brand's success.
✨Engage with Market Trends
Stay updated on current trends in the luxury fragrance market. Be prepared to discuss how these trends could impact the business and suggest ways to leverage them. This shows your proactive mindset and commitment to driving business performance.