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For Companies At a Glance
- Tasks: Lead a luxury fragrance team, drive sales, and deliver exceptional customer experiences.
- Company: Join the iconic Balenciaga brand under Kering Beauté, known for innovation and creativity.
- Benefits: Enjoy 32 days annual leave, competitive commission, clothing allowance, and career progression.
- Why this job: Be part of a cutting-edge luxury brand and shape the future of beauty.
- Qualifications: Retail sales experience in luxury, strong leadership skills, and passion for fragrances.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary‑pushing collections including women’s and men’s ready‑to‑wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
Welcome to Kering Beauté
Established in 2023, Kering Beauté aims to create value for the Group and its Houses. Bolstered by its industry‑leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
About The Roles
We are seeking an Account Manager for our exciting new Balenciaga Counter in Selfridges Birmingham. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business, this role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors.
Key Responsibilities
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications And Skills
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrate ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line Of Reporting
This role reports into the Sales and Education Manager.
Benefits
- 32 days paid annual leave (pro rata for part‑time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & training
- Length of service rewards
Balenciaga Account Manager - Selfridges Birmingham employer: The Orange Square Company
Contact Detail:
The Orange Square Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balenciaga Account Manager - Selfridges Birmingham
✨Tip Number 1
Get to know the brand inside out! Dive deep into Balenciaga's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, attend industry events, or join fashion forums. Building relationships can give you insider info and even referrals that could land you the job.
✨Tip Number 3
Showcase your passion for luxury and customer service! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your fit for the Account Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Balenciaga team at Selfridges Birmingham.
We think you need these skills to ace Balenciaga Account Manager - Selfridges Birmingham
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury and fashion shine through. We want to see how your passion aligns with the Balenciaga brand and how you can contribute to our vision.
Highlight Your Leadership Skills: As an Account Manager, you'll be leading a team of Luxury Brand Ambassadors. Make sure to showcase your leadership experience and how you've motivated teams in the past. We love seeing examples of how you've driven success!
Be Specific About Your Achievements: Don't just list your responsibilities; share your successes! Use numbers and specific examples to demonstrate how you've exceeded sales targets or improved customer experiences. This helps us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Balenciaga. We can't wait to hear from you!
How to prepare for a job interview at The Orange Square Company
✨Know Your Products Inside Out
As an Account Manager for Balenciaga, it's crucial to have a deep understanding of the brand and its fragrances. Research the history, key products, and recent collections. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury sector.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you've motivated a team or resolved conflicts. Balenciaga values strong leadership, so demonstrating your capacity to guide and inspire others will set you apart from other candidates.
✨Demonstrate Sales Savvy
Be ready to discuss your track record in achieving sales targets, especially in the luxury market. Bring specific examples of how you've driven sales growth in previous roles. This will show that you understand the importance of sales excellence in this position.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in the luxury fragrance market. Be prepared to discuss how these trends could impact Balenciaga's strategy. Showing that you're informed and proactive about market changes will demonstrate your commitment to the role and the brand.