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- Tasks: Engage customers with luxury products and deliver exceptional service at Balenciaga's Selfridges counter.
- Company: Join the iconic Balenciaga brand, known for its innovative fashion and luxury experiences.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Why this job: Be part of a creative team redefining luxury and making a real impact in fashion.
- Qualifications: Passion for luxury retail and excellent communication skills are essential.
- Other info: Flexible hours with opportunities for career growth and professional development.
The predicted salary is between 12000 - 18000 £ per year.
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art.
We are seeking a Luxury Brand Ambassador part time 4 days a week, 30 hours, for our exciting new Balenciaga Counter in Selfridges Trafford Centre. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business.
Purpose of the roles
As an Account Manager or Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key Responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences Desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fashion, fragrance or beauty products is a plus.
Why Balenciaga?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Balenciaga Luxury Brand Ambassadors part time 4 days - Selfridges Trafford Centre employer: The Orange Square Company
Contact Detail:
The Orange Square Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balenciaga Luxury Brand Ambassadors part time 4 days - Selfridges Trafford Centre
✨Tip Number 1
Get to know Balenciaga inside out! Dive deep into the brand's history, products, and values. This knowledge will help you connect with customers and show your passion for luxury fashion.
✨Tip Number 2
Practice your storytelling skills! When chatting with customers, share engaging stories about the products and the brand. This not only drives sales but also creates memorable experiences that keep customers coming back.
✨Tip Number 3
Show off your visual merchandising skills! Make sure the Balenciaga counter looks stunning and reflects the luxury of the brand. A well-presented space can attract more customers and boost sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining the Balenciaga family.
We think you need these skills to ace Balenciaga Luxury Brand Ambassadors part time 4 days - Selfridges Trafford Centre
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fashion shine through! We want to see how excited you are about the Balenciaga brand and what it represents.
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for those who can connect with our customers and deliver that exceptional experience we pride ourselves on.
Be Authentic: Don’t be afraid to show your personality! We value diversity and want to know what makes you unique. Share your story and how it aligns with our brand values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at The Orange Square Company
✨Know Your Brand Inside Out
Before the interview, dive deep into Balenciaga's history, products, and values. Familiarise yourself with their latest collections and innovations. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've exceeded targets in the past. Think of specific examples where you engaged customers effectively and created memorable shopping experiences. This will demonstrate your ability to drive sales at Balenciaga.
✨Emphasise Customer Service Excellence
Balenciaga prides itself on exceptional customer service. Be ready to share stories that highlight your interpersonal skills and how you've gone above and beyond for customers. This will showcase your commitment to delivering a luxury experience.
✨Dress the Part
As a Luxury Brand Ambassador, your appearance matters. Dress in a way that reflects the elegance and style of Balenciaga. This not only shows your understanding of the brand but also sets a positive tone for the interview.