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For Companies At a Glance
- Tasks: Lead the Creed Fragrance team, drive sales, and deliver exceptional customer experiences.
- Company: Join a prestigious department store at Selfridges Trafford Park.
- Benefits: Enjoy 32 days annual leave, competitive commission, and career progression opportunities.
- Why this job: Be part of a luxury brand and make a real impact in retail.
- Qualifications: Retail sales experience, strong leadership skills, and knowledge of luxury fragrances.
- Other info: Dynamic work environment with ongoing training and support.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Account Manager to join our department store in Selfridges Trafford Park, Manchester, tasked with overseeing the Creed Fragrance division. This role focuses on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. This is a full-time role (5 days, 37.5 hours per week).
Responsibilities
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with internal and external stakeholders. Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Demonstrate positive leadership, address challenges within the team, communicate expectations and provide ongoing support and guidance.
- Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure success of promotional initiatives.
Qualifications And Skills
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrate ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
Line Of Reporting
This role reports into the Sales and Education Manager.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Note: This role is based in Selfridges Trafford Park.
Account Manager - Selfridges Trafford Park employer: The Orange Square Company
Contact Detail:
The Orange Square Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Selfridges Trafford Park
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Creed Fragrances. Understand their products, values, and what makes them stand out in the luxury market. This knowledge will not only impress but also help you connect with the team.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or tackled challenges head-on. We want to see how you can inspire Luxury Brand Ambassadors to deliver exceptional customer service and smash those sales targets.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and show your genuine interest in joining the team at Selfridges Trafford Park.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the opportunity. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Account Manager - Selfridges Trafford Park
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for luxury fragrances shine through! Share any personal experiences or knowledge about Creed Fragrances that can set you apart from other candidates.
Highlight Your Leadership Skills: As an Account Manager, you'll be leading a team of Luxury Brand Ambassadors. Make sure to showcase your leadership experience and how you've motivated teams in the past. We want to see how you can inspire others!
Be Specific About Your Achievements: Don't just say you’ve met sales targets; tell us how you did it! Use specific examples and numbers to demonstrate your success in driving sales and managing stock effectively. This will make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at The Orange Square Company
✨Know Your Fragrance
Before the interview, dive deep into the world of Creed Fragrances. Familiarise yourself with their bestsellers, unique notes, and brand history. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or motivated others. Highlight how you’ve managed challenges and driven sales in previous roles, especially in luxury retail. This will demonstrate your capability to lead the Luxury Brand Ambassadors effectively.
✨Understand Sales Strategies
Brush up on effective sales techniques and strategies that align with luxury retail. Be ready to discuss how you would achieve sales targets and manage stock levels at the fragrance counter. Showing that you can think strategically will set you apart.
✨Build Relationships
Think about how you’ve cultivated relationships in previous roles. Be prepared to discuss how you would maintain strong connections with both internal teams and external stakeholders. This is crucial for executing promotional activities and enhancing brand visibility.
