Store Design Project Manager - Fixed Term Contract

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About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

About the role

We are looking to appoint an experienced Store Design & Project Manager – fixed term contract. This role is responsible for the Project Management of new boutiques and in‑store counter builds as well as refurbishments and counter relocations within Department Stores. It includes constant liaison with external suppliers, architects and installation teams, ensuring the quality aligns to our luxury standards, on time and within budget. Excellent communication and collaboration with other internal departments is vital to ensure successful executions. In addition, the role is responsible for the timely and cost‑efficient maintenance of our retail fixtures and fittings across the UK/Ireland. The role reports directly to the Store Design & Visual Merchandising Manager.

Accountabilities

• Support the Store Design and VM Manager on all projects as required.
• Ensure each project is tracked so there is clear visibility of priorities, tasks, costs and timelines at all times.
• Oversee multiple Store Design projects simultaneously, ensuring alignment with business objectives and timely execution.
• Tender and evaluate shopfitters, comparing quality, cost, capability and reliability.
• Create a library of preferred partners to ensure consistent, high‑standard execution within budget.
• Coordinate with suppliers and contractors for store/counter builds, display materials and installations, ensuring these meet our luxury standards, stay within budget and are delivered on time, managing external stakeholders consistently with contractual agreements.
• Ensure all projects align with legal regulations, Health & Safety and landlord requirements.
• Liaise with Sales, Marketing and Education to best support product launches and marketing campaigns with tailored visual executions.
• Collaborate with Education to ensure store teams are trained on visual standards and merchandising techniques.
• Analyse and report sales data to the SD & VM Manager to evaluate the impact of rebuilds and visual merchandising efforts.
• Collaborate with marketing and sales teams to support promotional activities.
• Conduct site visits with Health & Safety outsourced experts to ensure compliance and track any follow‑up requirements urgently.
• Liaise with IT on any technical matters, ensuring they are captured within new stores/refurbishments and incorporated into projects for best resolution.
• Work within allocated budget for each new store opening, renovations, visual merchandising materials and installations, always ensuring each project is delivered on a timely basis and within budget.
• Maintain weekly updates with SD & VM Manager on each project.
• Maintain an awareness of industry trends and competitor activity, providing monthly feedback to SD & VM Manager.

Skills and Qualifications

• Proven effective Store Design Project Management expertise in a related role within luxury retail, preferably in fragrance/beauty.
• Strong track record in successfully achieving projects in a timely manner, to standard and within specified budget.
• Maintain professional and positive relations with all key external stakeholders to best achieve goals whilst balancing clear direction and timelines with good relations.
• Ability to manage multiple store projects with flexibility to travel within UK/Ireland where necessary.
• Excellent communication and collaboration skills to ensure cross‑functional working both internally and externally.
• Proficiency in design software (e.g., Adobe Creative Suite, SketchUp).
• Expertise in utilising project management software/tools as well as Excel.
• Passion for excellence in execution, the industry and role.

This role is London Office based (EC1) at least three days per week with flexibility to work from home – one to two days per week. Role includes travel across the UK and Ireland.

Why the House of Creed?

• Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
• Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
• Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
• Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.