At a Glance
- Tasks: Lead the Creed Fragrance division, driving sales and exceptional customer service.
- Company: Join the House of Creed, a luxury perfume house known for artisan fragrances.
- Benefits: Enjoy 32 days annual leave, monthly commissions, and a clothing allowance.
- Other info: This full-time role is based at Selfridges Trafford Centre.
- Why this job: Be part of a diverse team creating innovative luxury experiences and grow your career.
- Qualifications: Experience in retail management, especially in luxury fragrances, is essential.
The predicted salary is between 36000 - 60000 £ per year.
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About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to creating highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Retail Business Manager to join our esteemed department store in Selfridges Trafford Centre. The role involves overseeing our Creed Fragrance division, with a focus on driving sales, delivering exceptional customer service, and leading, managing, and coaching a team of Luxury Brand Ambassadors. If you have a passion for luxury products and strong leadership skills, we encourage you to apply. This is a full-time role, 5 days a week, 37.5 hours per week.
Key responsibilities include:
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable; provide guidance, motivation, and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Achieve sales targets, maintain optimal stock levels, and deliver exceptional customer service; uphold standards of visual merchandising.
- Relationship Management: Build and maintain relationships with internal and external stakeholders; collaborate with external agencies for promotional activities.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes.
- Market Awareness: Stay informed about industry trends and provide strategic insights.
- Communication and Reporting: Maintain transparent communication channels and provide regular sales and activity reports.
- Leadership and Motivation: Demonstrate positive leadership, address challenges promptly, and support team development.
- Promotional Activities: Identify opportunities for promotions to maximize brand visibility and sales; collaborate on promotional initiatives.
Qualifications and Skills:
- Proven experience in retail sales and management, especially within luxury fragrances or beauty sectors.
- Exceptional leadership and team management skills.
- Deep knowledge of luxury products, focusing on fragrances.
- Ability to exceed sales targets and drive business growth.
- Strong organizational skills and proficiency in administrative tasks.
- Familiarity with retail regulations and compliance standards.
Reporting Line: This role reports to the Sales and Education Manager and leads the Account Manager and Luxury Brand Ambassadors.
Why the House of Creed?
- Luxury Redefined: Offering an unparalleled luxury experience beyond just selling fragrances.
- Innovation: Creating scents that resonate with diverse audiences.
- Diversity and Inclusion: We value diverse teams that foster creativity.
- Career Development: Opportunities for professional growth within retail and head office roles.
Benefits include:
- 32 days paid annual leave (pro-rata for part-time)
- Monthly commission structure
- Additional day off for your birthday
- Product allocation at discounted rates
- Clothing allowance
- Company pension contributions
- Career progression and training opportunities
- Length of service rewards
Retail Business Manager - Selfridges Trafford Park in Manchester employer: The Orange Square Company Ltd
The House of Creed is an exceptional employer, offering a vibrant work culture that celebrates luxury and innovation within the retail sector. Located in the prestigious Selfridges Trafford Centre, employees benefit from generous perks such as 32 days of paid annual leave, a monthly commission structure, and opportunities for career progression and training. With a strong emphasis on diversity and inclusion, the House of Creed fosters an environment where passionate individuals can thrive and develop their skills while delivering unparalleled customer experiences.
Contact Details:
The Orange Square Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Business Manager - Selfridges Trafford Park in Manchester
✨Tip Number 1
Familiarise yourself with the House of Creed's product range and their unique selling points. Understanding the luxury fragrance market and being able to discuss specific scents and their ingredients will set you apart during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss your approach to motivating staff and driving sales, as this is crucial for the Retail Business Manager position.
✨Tip Number 3
Network within the luxury retail sector, especially with professionals who have experience in fragrances or beauty products. Building connections can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 4
Stay updated on current trends in the luxury fragrance industry. Being knowledgeable about market shifts and consumer preferences will demonstrate your commitment to the role and your ability to drive business growth.
We think you need these skills to ace Retail Business Manager - Selfridges Trafford Park in Manchester
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Retail Business Manager at the House of Creed. Familiarise yourself with their luxury fragrance products and the importance of customer service in this role.
Tailor Your CV:Highlight your relevant experience in retail sales and management, especially within luxury sectors. Emphasise your leadership skills and any achievements related to exceeding sales targets or team development.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for luxury products and your understanding of the brand. Mention specific examples of how you've successfully led teams and driven sales in previous roles.
Showcase Your Knowledge:In your application, demonstrate your knowledge of the fragrance industry and current market trends. This will show the hiring team that you are proactive and well-informed about the sector.
How to prepare for a job interview at The Orange Square Company Ltd
✨Know Your Fragrances
Make sure you have a solid understanding of Creed's fragrance offerings. Familiarise yourself with the key ingredients, scent profiles, and what makes each fragrance unique. This knowledge will not only impress your interviewers but also demonstrate your passion for luxury products.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team, addressed challenges, and achieved sales targets. This will show that you possess the leadership qualities they are looking for.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond for customers, as this role heavily focuses on creating a luxurious shopping experience.
✨Stay Updated on Market Trends
Research current trends in the luxury fragrance market and be prepared to discuss them during your interview. Showing that you are informed about industry developments will reflect your commitment to the role and your ability to provide strategic insights.
