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- Tasks: Lead a supportive service for two amazing women, helping them thrive in their daily lives.
- Company: Join Stepping Stones Services, part of Optimo Care Group, dedicated to person-centred care.
- Benefits: Enjoy flexible working, comprehensive training, career progression, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in a leadership role in health and social care is essential; NVQ Level 3 preferred.
- Other info: Full-time, 36 hours minimum, with shifts primarily during the day in Rochdale.
The predicted salary is between 30000 - 42000 £ per year.
At Stepping Stones Services we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it's homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference.
Our PRIDE Values:
- Person-Centred – Putting the individual at the heart of our service
- Responsive – Delivering well-planned, effective support
- Innovative – Continuously improving and evolving our services
- Delight – Going the extra mile to exceed expectations
- Engagement – Creating opportunities for everyone to be part of the journey
About the Role
You will be managing a small, supportive service for two delightful women, each with their own unique needs and abilities. Both individuals are physically mobile and verbal, and receive one-to-one support throughout the day, with shared support provided overnight. They enjoy leading active and independent lives, regularly engaging in a variety of activities and exploring new interests. Supporting them to develop daily living skills and encouraging their independence is a key part of the role. A full UK driving licence (manual) is essential, as one of the individuals uses a mobility vehicle for outings and appointments.
As a Team Leader you will be responsible for overseeing the smooth running of our supported living services. You will play an essential role in the daily operations, ensuring that both the individuals we support and the team are provided with the highest standard of care. The role includes, but is not limited to:
Key Responsibilities:
- Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans.
- Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures.
- Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
- Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care.
- Assisting with double-up work: Providing support with two-person care as required.
- Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication.
- Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
- Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
- Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team.
Benefits of Working with Stepping Stones Services:
- Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance.
- Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
- Career Progression: Opportunities for career advancement within our growing organisation.
- Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
- Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
- Reward Gateway: Our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
- £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team.
Role Details:
- Role Type: Full Time
- Days Hours: 36 hours minimum.
- Shift Patterns: Days (12 hours) - 3-4 per week.
- Location: Wardle, Rochdale.
What You'll Bring:
- Experience in a team leader/ senior support worker or similar role within the health and social care sector.
- Strong leadership and team management skills.
- Excellent communication skills with the ability to provide clear and detailed handovers.
- Experience with medication management and knowledge of health and safety regulations.
- Ability to manage challenging situations with empathy and professionalism.
- A commitment to person-centred care and ensuring the dignity of those supported.
- Ability to work well independently and as part of a team.
- NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
- Flexibility and willingness to support people outside the home setting when necessary.
- Weekend availability (every other weekend).
Supported Living Team Leader in Rochdale employer: The Optimo Care Group
Contact Detail:
The Optimo Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Living Team Leader in Rochdale
✨Tip Number 1
Familiarise yourself with the PRIDE values of Stepping Stones Services. Understanding how they prioritise person-centred care and responsiveness will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience you have in managing a team or providing support in a similar setting. Be ready to share specific examples of how you've successfully led a team or improved care delivery.
✨Tip Number 3
Prepare to discuss your knowledge of medication management and health and safety regulations. Being able to articulate your understanding of these areas will demonstrate your readiness for the responsibilities of the role.
✨Tip Number 4
Show your enthusiasm for supporting individuals outside their home setting. Be prepared to talk about your flexibility and willingness to engage in various activities, as this is a key aspect of the role.
We think you need these skills to ace Supported Living Team Leader in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly in team leadership or senior support roles. Emphasise your skills in managing medication, conducting audits, and providing person-centred care.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the PRIDE values of Stepping Stones Services. Share specific examples of how you've demonstrated these values in your previous roles, especially in supporting individuals with unique needs.
Highlight Relevant Qualifications: Clearly mention any qualifications you hold, such as NVQ Level 3 in Health and Social Care. If you have additional training or certifications related to medication management or health and safety, be sure to include those as well.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led a team in a similar environment. Discuss your approach to supporting team members and ensuring high standards of care, as this is crucial for the Team Leader role.
How to prepare for a job interview at The Optimo Care Group
✨Understand the PRIDE Values
Familiarise yourself with the company's PRIDE values: Person-Centred, Responsive, Innovative, Delight, and Engagement. Be prepared to discuss how you embody these values in your previous roles and how they can guide your approach as a Team Leader.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and team management skills. Discuss specific situations where you successfully guided a team or resolved conflicts, highlighting your ability to support and motivate others.
✨Emphasise Person-Centred Care
Be ready to talk about your commitment to person-centred care. Share experiences where you put the needs of individuals first, and explain how you would encourage independence and daily living skills for the women you will be supporting.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to managing challenging situations or administering medication. Think through your responses, focusing on empathy, professionalism, and adherence to health and safety regulations.
