At a Glance
- Tasks: Train apprentices in hospitality skills and customer service while personalising their learning experience.
- Company: Join an award-winning training provider dedicated to shaping the future of hospitality.
- Benefits: Competitive salary, 25 days holiday, healthcare plans, and flexible working options.
- Other info: Enjoy a mix of home working and travel, with excellent career development opportunities.
- Why this job: Make a real impact by sharing your expertise and helping others thrive in hospitality.
- Qualifications: Experience in hospitality management and strong organisational skills required.
The predicted salary is between 29000 - 29000 £ per year.
About the Role
Supporting apprentices at our award-winning Hospitality Academy, providing hands-on training in essential techniques and customer service. Personalising learning plans to suit each apprentice's needs, ensuring they have the tools to thrive. Demonstrating how essential skills like communication, teamwork, and problem-solving fit into the hospitality world. Building relationships with employers and keeping them updated on their apprentices' progress. Managing administrative tasks and planning effectively using Google Suite and other systems.
Typical Work Schedule
A typical week will include at least 3 days of travel within your area to visit apprentices, with the rest of your time spent working from home.
Responsibilities
- Provide hands-on training to apprentices in hospitality techniques and customer service.
- Personalise learning plans to each apprentice’s needs.
- Demonstrate communication, teamwork, and problem-solving within the hospitality context.
- Build and maintain relationships with employers, updating them on apprentices' progress.
- Manage administrative tasks and plan effectively using Google Suite and other systems.
Requirements
- Demonstrable experience at Hospitality Management level.
- Experience managing one or more of the following: F&B, Housekeeping, Front Office, Reception & Reservations, Conference & Events, Outlet, Kitchen.
- Ideally, a professional qualification in hospitality or a related field.
- Confidence with technology and strong organisational skills.
- Level 2 (GCSE) qualification in English and maths (or a willingness to achieve this).
- A full driving licence and access to your own vehicle for travel within your team area.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled and non-disabled people.
Safeguarding
This role is subject to an Enhanced DBS Check, as we are dedicated to safeguarding the welfare of children, young people, and vulnerable adults.
Salary & Benefits
- Salary: From £29,000 + tax-free bonus.
- 25 days' holiday (plus bank holidays) and an extra day for your birthday.
- Option to buy or sell up to five additional days' leave.
- Healthcare cash plan, dental plan, hospital treatment plan, employee assistance programmes, and 24/7 GP access.
- Enhanced sick pay and life insurance.
- Reimbursement for mileage and travel expenses.
About the Company
Join The Opportunity Provider, an award-winning training provider, as a Hospitality Trainer. Enjoy the rewarding experience of sharing your skills with apprentices and shaping the future of the hospitality industry. You'll work Monday to Friday, with a mix of home flexibility and workplace visits, offering a better work-life balance. We are proud to be a Disability Confident and Living Wage employer, committed to creating a workplace where everyone can thrive.
Contact
If you'd like to know more about the role, our approach to flexible working, or any adjustments we can make to support you during the recruitment process, please get in touch at careers@top.training.
Hospitality Trainer in Leeds employer: The Opportunity Provider
Join The Opportunity Provider, an award-winning training provider, where you can make a meaningful impact as a Hospitality Trainer. With a strong commitment to employee well-being, we offer a competitive salary, generous holiday allowance, and comprehensive healthcare benefits, all within a supportive work culture that values personal growth and flexibility. Enjoy the unique advantage of shaping the future of the hospitality industry while benefiting from a balanced work-life schedule that includes both home-based work and travel to engage with apprentices.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Trainer in Leeds
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at The Opportunity Provider. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace Hospitality Trainer in Leeds
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to The Opportunity Provider:When you're preparing your application for The Opportunity Provider, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at The Opportunity Provider
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a Hospitality Trainer at The Opportunity Provider, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at The Opportunity Provider.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at The Opportunity Provider. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
