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For Companies At a Glance
- Tasks: Coordinate IT projects and provide top-notch technical support to clients.
- Company: Leading tech company in Stratford, London, focused on bespoke IT solutions.
- Benefits: Salary of £30,000 - £35,000, hybrid work, and professional development opportunities.
- Why this job: Join a dynamic team and work on innovative IT projects that make a real difference.
- Qualifications: Experience in IT support or project coordination with strong communication skills.
- Other info: Great chance to develop skills in a collaborative environment with career growth potential.
The predicted salary is between 30000 - 35000 £ per year.
Company Overview
A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.
Job Overview
The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.
Here\’s What You\’ll Be Doing
- Coordinating IT projects and ensuring effective communication between stakeholders
- Acting as a liaison between the development team and clients, managing change requests and resolving system errors
- Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures
- Working closely with the server hosting company to manage support requirements and technical issues
- Overseeing new IT projects, ensuring deadlines and objectives are consistently met
- Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues
- Supporting the IT Director in scoping new projects and attending client meetings
- Delivering client training on IT systems to ensure users are well-equipped
- Producing comprehensive system manuals and documentation for both clients and internal teams
- Maintaining clear, professional communication with clients, addressing queries and concerns effectively
- Contributing to the continuous improvement of IT support processes and overall operational efficiency
Here Are The Skills You\’ll Need
- Previous experience in IT support, project coordination, or a related role
- Strong understanding of IT systems, software, and troubleshooting methodologies
- Excellent communication and interpersonal skills for client and stakeholder liaison
- Ability to manage multiple projects simultaneously with strong organisational skills
- Experience working with server hosting companies and an understanding of hosting-related support requirements
- Knowledge of IT project management methodologies and tools is advantageous
- Familiarity with programming and web development concepts
- Proven ability to produce clear and concise system manuals and documentation
- Strong problem-solving skills with a proactive approach to issue resolution
- A collaborative team player who can also work independently when needed
Work Permissions
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.
Here Are The Benefits Of This Job
- Salary of £30,000 – £35,000 depending on experience
- Office-based in Stratford for the first 3 months during onboarding and probation
- Hybrid working pattern after probation: 3 days in-office, 2 days remote
- Opportunity to work on innovative IT projects within a dynamic and collaborative team
- Access to professional development and training opportunities to enhance your career
A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.
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IT Support & Project Coordinator employer: THE OPPORTUNITY HUB UK LTD
Contact Detail:
THE OPPORTUNITY HUB UK LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their IT systems and be ready to discuss how your skills can help improve their operations. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your communication skills! As an IT Support & Project Coordinator, you'll need to liaise with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and ensure you can convey your ideas clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace IT Support & Project Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support & Project Coordinator role. Highlight your previous experience in IT support and project coordination, and don’t forget to mention any relevant tools or methodologies you’ve used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Be sure to mention your communication skills and your ability to manage multiple projects.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in past roles. Whether it’s resolving system issues or managing change requests, we want to see your proactive approach to problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at THE OPPORTUNITY HUB UK LTD
✨Know Your Tech Inside Out
Make sure you brush up on your IT systems knowledge and troubleshooting methodologies. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past. This will show that you're not just familiar with the concepts, but you can also apply them effectively.
✨Showcase Your Project Coordination Skills
Prepare examples of how you've successfully managed multiple projects or coordinated between teams. Highlight your organisational skills and any tools you've used for project management. This will demonstrate your ability to keep everything running smoothly, which is crucial for this role.
✨Communicate Like a Pro
Since this role involves liaising with clients and stakeholders, practice clear and professional communication. Think about how you would explain technical issues to someone without a tech background. Being able to convey complex information simply is a key skill they’ll be looking for.
✨Be Ready to Discuss Continuous Improvement
The company values continuous improvement, so come prepared with ideas on how you could enhance their IT support processes. Share any experiences where you've contributed to improving efficiency or user satisfaction in previous roles. This shows that you're proactive and aligned with their goals.
