T&C Supervisor

T&C Supervisor

Swindon Full-Time 36800 - 46400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise training and competence, ensuring quality and risk oversight for partner firms.
  • Company: Join Openwork, a dynamic and growing business committed to personal and professional development.
  • Benefits: Enjoy a competitive salary, bonus scheme, car allowance, pension matching, and 27 days holiday.
  • Why this job: Be part of a supportive culture that values individuality and offers opportunities for growth.
  • Qualifications: Mortgage Advice Qualification is essential; willingness to pursue further qualifications is required.
  • Other info: Field-based role with travel; strong focus on collaboration and positive stakeholder engagement.

The predicted salary is between 36800 - 46400 £ per year.

The opportunity As part of a team of Training positive and collaborative engagement with Partner Firms/Advisor; evidence of good customer outcomes being achieved through intervention Uses MI/Data and critical thinking to identify patterns/root cause and focus Supervision priorities Influences positive attitudes and behaviors towards conduct, competence and client outcomes across all stakeholders Effectively balance commerciality and regulatory risk in the performance of role Ownership of own Supervision activities planning and organizing, ensuring regulatory requirements are met and that focus is proactive to address emerging risks What will you need to succeed?
MAQ or equivalent (essential) Holds Level 4 Diploma qualification or committed to work towards Wealth Qualification within 18-months in role Holds or committed to complete Equity Release Qualification within 12-months in role Ensure own competence as a Supervisor is maintained to perform role and up to date CPD/SPS/SOS status where appropriate.
Min 2 years\’ experience Supervising Advisers and providing technical guidance and direction as a subject matter expert Evidence of strong understanding of the FCA T

T&C Supervisor employer: The Openwork Partnership

At Openwork, we pride ourselves on being a dynamic and inclusive employer that invests in the growth and development of our colleagues. As a Training and Competence Supervisor, you will enjoy a competitive salary, generous benefits including a bonus scheme and flexible working options, all while contributing to a culture that values individuality and promotes a healthy work-life balance. Join us in a role where your expertise will be recognised and your impact felt across our network of partner firms.
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Contact Detail:

The Openwork Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land T&C Supervisor

✨Tip Number 1

Familiarise yourself with the Openwork Assurance Model and Supervision Framework. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to upholding the high standards expected in this role.

✨Tip Number 2

Network with current or former employees of Openwork to gain insights into the company culture and expectations for the T&C Supervisor role. This can provide you with valuable information that can set you apart during the selection process.

✨Tip Number 3

Prepare to discuss your experience with FCA regulations and how you've applied them in previous roles. Be ready to share specific examples of how you've influenced positive outcomes in your past supervisory positions.

✨Tip Number 4

Showcase your ability to analyse data and identify trends. Be prepared to discuss how you've used data-driven insights to inform your supervision strategies and improve client outcomes in your previous roles.

We think you need these skills to ace T&C Supervisor

Mortgage Advice Qualification
Level 4 Diploma or Wealth Qualification (willingness to pursue)
Equity Release Qualification (commitment to complete)
Experience in Supervising Advisers
Technical Guidance and Direction Skills
Strong Understanding of FCA T&C Handbook
Broad Understanding of Regulatory Environment
Risk and Quality Remediation Planning
Data Analysis and Critical Thinking
Ability to Identify Trends and Patterns
Effective Communication and Rapport Building
Conflict Resolution and Tactful Interaction
Collaboration with Sales and Business Development Teams
Proactive Risk Management Approach
Customer Outcome Focus

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the role of Training and Competence Supervisor. Emphasise your understanding of the FCA T&C handbook and any supervisory experience you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've influenced positive outcomes in previous roles, particularly in risk management and supervision.

Highlight Relevant Qualifications: Clearly state your Mortgage Advice Qualification and any other relevant certifications. If you're working towards additional qualifications, mention your commitment to completing them within the specified timeframes.

Showcase Soft Skills: In your application, highlight your ability to build rapport and manage conflicts effectively. Provide examples of how you've successfully collaborated with various stakeholders to achieve positive client outcomes.

How to prepare for a job interview at The Openwork Partnership

✨Know Your Regulations

Familiarise yourself with the FCA T&C handbook and the wider regulatory environment. Be prepared to discuss how you have applied this knowledge in previous roles, as it will demonstrate your expertise and confidence.

✨Showcase Your Supervisory Experience

Prepare examples of your experience supervising advisers and providing technical guidance. Highlight specific situations where you influenced positive outcomes, as this will illustrate your capability in the role.

✨Demonstrate Critical Thinking Skills

Be ready to discuss how you use data and critical thinking to identify trends and root causes. Providing concrete examples of how you've used MI/Data to inform your supervision priorities will set you apart.

✨Build Rapport and Manage Conflict

Practice your interpersonal skills, as building rapport is crucial in this role. Think of instances where you've successfully diffused conflict or managed disagreements, and be prepared to share these stories during the interview.

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