T&C Supervisor - 2plan in Leeds

The opportunity

As a Training and Competence Supervisor, you will deliver the 2plan T&C scheme across the company and ensure that the T&C processes are working as expected by the scheme.

The role holder is responsible for the Supervision of Appointed Representatives Firms, Self Employed and Employed advisers as well as Regulated Individuals. Financial Advisers within 2plan to ensure competence is both achieved and maintained via various mechanisms and a range of feedback and coaching activities. This will include one to ones, roleplays and testing as well as supporting Advisers with a range of queries they may have.

This role is predominantly desk-based with the majority of supervision delivered remotely to advisers and firms across the UK.

Occasional field-based supervision work will be required.

The benefits:

Salary - up to £59,000

Bonus scheme - on target bonus - 10%

Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%

Critical illness cover

Income protection - 1x salary

Death in service - 4x salary

25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days

A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key accountabilities:

Supervising Advisers through the initial and ongoing stages of T&C scheme, via coaching, meetings and evaluation of KPI’s

Demonstrating and applying understanding of internal Business Standards

Completion of one to ones as required, and the ability to analyse KPI data provided for one to ones

Completion of annual role-plays

Ensuring Adviser records are kept up to date

Facilitating Adviser Induction Courses

Attendance and Contribution with 2plan field-based regional meetings and other 2plan events such as conference

Providing ongoing support to Advisers via telephone and email

Supervision of Trainee Advisers, which will include client contact and field- based work

Other compliance work as the business dictates, i.e. procedures, AML, Staff training and Adviser training.

Answering queries such as financial planning, technical, product and T&C related queries

Proactively identifying trends and feeding continuous improvement

Identifying and building relationships with key contacts (both internally and externally) and providing advice and guidance as required

What will you need to succeed?

Qualifications/ Experience :

Ideally at least 3 years’ experience within a financial services organisation in a previous T&C role and Level 4 diploma qualified. Working towards higher level industry qualifications such as Chartered is advantageous and support will be provided for further study.

Desirable – Holds supervisory qualification H15 or J07

Would be expected to pass the relevant 2plan mandatory testing including data protection, Financial crime.

Knowledge:

Knowledge of the following areas is essential

COBS, ICOB and MCOB product and sales process

Consumer Duty

AR Regime

Data Protection

FCA and regulatory requirements

Anti Money Laundering

Skills and Competencies:

Strong financial planning and technical knowledge

Working Knowledge of SUP regulations.

Coaching and feedback skills

Ability to build rapport

Strong telephone manner

Good understanding of risk

Ability to work on multiple tasks and projects

Willing and able to develop wide skills and knowledge

Why us?

2Plan Wealth Management was Launched in July 2007 and we have continuously built on our strengths to become one of the leading wealth management firms in the UK. Our head office administration, technology and regulatory teams provide exceptional support to all our financial advisers around the country, enabling them to deliver the best possible service to clients. The client experience is paramount and all our advisers pride themselves on providing up-to-date advice and building long lasting, professional client relationships. We want all our clients to view 2plan wealth management as their trusted go-to adviser for their financial matters.

At The Openwork Partnership, we\'re a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We\'re investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.