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- Tasks: Be the friendly face of our Swindon office, welcoming guests and managing enquiries.
- Company: Join The Openwork Partnership, a dynamic and inclusive workplace with big ambitions.
- Benefits: Earn up to £27,500, enjoy 27 days holiday, and access flexible benefits.
- Why this job: Make a great first impression and support a vibrant team in a fast-paced environment.
- Qualifications: Strong communication skills and IT literacy; GCSEs in English and Maths required.
- Other info: Be part of a company that values individuality and invests in your growth.
The predicted salary is between 21000 - 30000 £ per year.
A key role creating the first impression for all guests and employees at our Swindon office. The position is part-time, four days a week. The successful candidate must embody our brand values of competence, integrity and service excellence.
Key Accountabilities
- Greet visitors appropriately and determine visitor needs in a professional manner.
- Manage the security process, issuing visitor passes, maintaining the visitor register.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via email.
- Ensure the reception area is kept clean and tidy to a standard fitting with the Openwork image.
- Work with the Facilities Assistant in the set up of meeting rooms and coordinate the appropriate equipment.
- Support the evacuation process in cases of emergency, acting as a first point of contact for guests & emergency services.
- Work as part of the Facilities team on a variety of tasks and also support the Head of Facilities.
Qualifications
- IT literate – intermediate level of Microsoft Office.
- Educated to GCSE English & Mathematics.
- Strong interpersonal and communication skills to deal with individuals of all levels.
- Shows initiative and can work unsupervised at times.
- First-class telephone skills.
- Excellent personal organisation skills.
- Outstanding customer service experience.
- Maintains confidentiality and shows discretion.
- Adheres to company policies and procedures.
- Represents the company in an ethical and professional manner.
Benefits
- Salary – up to £27,500.
- Bonus scheme – on target bonus of 7.5 %.
- Pension scheme – contribute up to 5 % of your salary; Openwork will match and add an extra 5 %.
- Critical illness cover.
- Income protection – 1× salary.
- Death in service – 4× salary.
- 27 days holiday plus bank holidays, with the opportunity to buy up to an additional 10 days.
- Range of flexible benefits including private medical insurance, dental insurance and much more.
About Us
The Openwork Partnership is a dynamic, fast-paced, growing business with huge ambition. We invest heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We are proud to be one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values and respects individuality and is committed to building an inclusive culture that truly recognises and celebrates our colleagues’ differences and identities. We believe that everyone can make a difference and that your race, religion, disability and gender will never be a barrier.
Receptionist in Swindon employer: The Openwork Partnership
Contact Detail:
The Openwork Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Swindon
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to greet everyone with a warm smile and a confident handshake. Remember, you're not just showcasing your skills; you're embodying the brand values of competence and service excellence right from the start!
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a receptionist. This will help you feel more at ease and ready to demonstrate your outstanding customer service experience.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role and the company by inquiring about team dynamics or how they uphold their values. It’s a great way to connect and show you’re genuinely interested in being part of the Openwork family.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple yet effective way to reinforce your professionalism and keep you top of mind as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist in Swindon
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you embody our brand values of competence, integrity, and service excellence.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role. Highlight your relevant experience, especially in customer service and communication skills, as these are key for making a great first impression at our Swindon office.
Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Use clear language and check your spelling and grammar. This reflects your attention to detail, which is super important for this position!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily track your application status there too!
How to prepare for a job interview at The Openwork Partnership
✨Know the Company Inside Out
Before your interview, take some time to research The Openwork Partnership. Understand their values, mission, and what makes them one of the Best 100 Large Companies to work for. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've demonstrated outstanding customer service. Think about how you handled difficult situations or went above and beyond to meet someone's needs.
✨Practice Professional Communication
Since strong interpersonal and communication skills are key for this role, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend, focusing on how you greet visitors and handle enquiries over the phone or via email.
✨Prepare for Emergency Scenarios
Being a first point of contact during emergencies is crucial. Familiarise yourself with basic emergency procedures and think about how you would respond in such situations. This shows that you’re proactive and ready to handle any challenges that may arise.