At a Glance
- Tasks: Lead high-performing tech teams and drive continuous improvement in IT services.
- Company: Join a forward-thinking company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, bonus scheme, generous holiday, and flexible benefits.
- Other info: Hybrid role with excellent career growth opportunities and a supportive culture.
- Why this job: Shape the future of technology while making a real impact in a dynamic environment.
- Qualifications: Proven experience in IT leadership and stakeholder engagement.
The predicted salary is between 105000 - 105000 £ per year.
The opportunity This role sits at the heart of our Technology function, leading the delivery of high-quality IT services across areas such as DevOps, IT Support, and IT Training & Quality. You’ll drive continuous improvement and change, ensuring services are efficient, scalable and aligned to business needs, while partnering with senior stakeholders to shape and deliver a customer-focused technology offering. Alongside this, you’ll play a key role in leading the people agenda, supporting workforce planning, talent development and engagement, as well as ensuring robust governance, reporting and operational delivery across the function, stepping in for the Director of Operations & IT where required. Working closely with Openwork and key business leaders, the Head of Technology will also leverage shared capabilities and platforms to deliver rapid innovation safely and effectively. This is a hybrid role, 3 days a week from the Leeds office.
Benefits
- Salary - Up to £105,000
- Car Allowance: £5486
- Bonus scheme - on target bonus - 17.5%
- Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
- Critical illness cover
- Income protection - 1x salary
- Death in service - 4x salary
- 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
- A range of other flexible benefits to include private medical insurance, dental insurance and much more.
Key Accountabilities
- Lead and develop high-performing Technology teams, driving strong engagement, performance and outcomes
- Ensure services meet regulatory requirements and internal standards, with robust policies, processes and controls in place
- Drive continuous improvement, optimising processes, service delivery and resource utilisation across the function
- Own service performance, including KPIs, MI, reporting and insights aligned to business strategy
- Collaborate with senior stakeholders to improve quality, customer outcomes and overall operational effectiveness
- Manage budgets, third-party relationships and workforce planning, while acting as a key representative for Technology and deputising for the Director of Operations & IT when required
What will you need to succeed?
- Significant senior-level experience delivering within IT/technology environments, including SLA-driven services and complex stakeholder engagement
- Proven track record in leading continuous improvement and change initiatives to drive value and results
- Strong experience in workforce planning, resource management, talent development and team engagement
- Excellent stakeholder management, influencing and communication skills, with the ability to build trust and collaboration at all levels
- Customer-focused mindset, with a clear focus on service delivery standards, outcomes and overcoming challenges
- Strong leadership capabilities, including coaching high-performing teams, managing budgets and operating effectively in fast-paced, evolving environments
Head Of Technology in Ledston employer: The Openwork Partnership
Openwork is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Technical Analysts to thrive. With a strong commitment to employee growth, we offer comprehensive benefits including a competitive salary, generous holiday allowance, and opportunities for professional development. Located in Swindon, our hybrid working model allows for flexibility while ensuring you are part of a dynamic team dedicated to delivering high-quality solutions.
