The Open University is seeking a Workforce Resource Manager to lead forecasting, scheduling and workforce optimisation across our multi-site contact centre operation. You will partner with operational leaders to drive data-informed decisions that deliver student-focused service and meet financial objectives.
You will guide a team of Planning Analysts, develop resource plans, and continuously improve planning tools and methodologies, while ensuring adherence to contractual obligations and Working
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Strategic Workforce Resource Manager - Hybrid & Multi-Site in Nottingham employer: The Open University
The Open University is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the field of advanced imaging technologies. With a strong commitment to employee growth, flexible working arrangements, and a mission-driven culture, staff members are empowered to make meaningful contributions to groundbreaking research while enjoying a healthy work-life balance. Located in Milton Keynes, employees benefit from a vibrant community and access to cutting-edge facilities, making it an ideal place for those looking to advance their careers in a supportive and inclusive setting.
