The Open University is seeking a Workforce Resource Manager to lead a team of Operational Planning Analysts across a multi-site contact centre. You will manage forecasting, scheduling and resource planning to support student service goals and financial objectives.
Key responsibilities include developing staffing models, driving continuous improvement, and building strong relationships with senior stakeholders across Milton Keynes, Manchester, and Nottingham.
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Multi-Site Workforce Forecasting & Planning Lead in Milton Keynes employer: The Open University
The Open University is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the field of advanced imaging technologies. With a strong commitment to employee growth, flexible working arrangements, and a mission-driven culture, staff members are empowered to make meaningful contributions to groundbreaking research while enjoying a healthy work-life balance. Located in Milton Keynes, employees benefit from a vibrant community and access to cutting-edge facilities, making it an ideal place for those looking to advance their careers in a supportive and inclusive setting.
