Credit Controller

Credit Controller

Peterborough Temporary Home office (partial)
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At a Glance

  • Tasks: Manage customer accounts, chase overdue payments, and maintain accurate ledgers.
  • Company: Join The One Group, a dynamic business in Peterborough with a focus on growth.
  • Benefits: Enjoy hybrid working, weekly pay, and competitive hourly rates of £14.25 - £15.25.
  • Why this job: Gain valuable experience in credit control while enjoying a flexible work environment.
  • Qualifications: Previous credit control experience and strong Excel skills are essential.
  • Other info: This is a full-time temporary role until at least January 2026.

The One Group are recruiting for a Credit Controller to join a business based in Peterborough on a full time, temporary basis.
This role will see you working Monday – Friday 9am-5pm, and the assignment will run until at least mid-end of January 2026.
Responsibilities:

  • Daily allocation of cash across all customer accounts, ensuring accuracy and timeliness of BACS payment identification and remittance handling.
  • Chasing overdue payments via phone, email, and letter, while logging and escalating account queries through a manual system, and liaising with internal teams for resolution.
  • Maintaining up-to-date ledgers, attending regular ledger reviews, providing reasoning for aged debts, and supporting reporting duties like aged debtor updates and journal amendments.
  • Managing email query system and banking emails within SLA targets, acknowledging incoming queries promptly, and maintaining accurate communication logs and customer records.
  • Actioning new customer setups and amendments strictly within guidelines, including validating customer documentation and processing changes.
  • Liaising with Admin Clerks for accurate billing, reviewing unallocated cash, processing refunds, and completing journal entries and other tasks as directed by the AR Supervisor or Manager.

Requirements:

  • Experience in a credit control position
  • Ability to manage high volume workloads
  • Good excel skills
  • Must be able to start immediately

Benefits:

  • £14.25 – £15.25 per hour
  • Hybrid Working, 3 days in office, 2 days from home
  • Weekly Pay

If you are interested in this position and are quickly available for a start date, please apply now and speak with Katherine Pearl at The One Group.

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Credit Controller employer: The One Group

The One Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Peterborough, this role as a Credit Controller provides the unique advantage of hybrid working, allowing for a balanced work-life dynamic while being part of a dedicated team focused on accuracy and efficiency. With competitive pay and weekly remuneration, employees are encouraged to thrive in their roles and contribute meaningfully to the company's success.
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Contact Detail:

The One Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with the specific software and tools commonly used in credit control, such as accounting software or Excel. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.

✨Tip Number 2

Brush up on your communication skills, especially for phone and email interactions. Since the role involves chasing overdue payments, being articulate and persuasive will be key to your success in this position.

✨Tip Number 3

Prepare examples of how you've successfully managed high-volume workloads in previous roles. This will help you illustrate your ability to handle the demands of the job effectively during the interview.

✨Tip Number 4

Research The One Group and their values. Understanding their business model and culture can help you tailor your responses in the interview, showing that you're not just a fit for the role but also for the company.

We think you need these skills to ace Credit Controller

Credit Control Experience
Cash Allocation Skills
Excellent Communication Skills
Strong Excel Proficiency
Attention to Detail
Time Management
Problem-Solving Skills
Ability to Handle High Volume Workloads
Customer Relationship Management
Knowledge of BACS Payment Processes
Record Keeping and Documentation
Team Collaboration
Adaptability to Changing Priorities
Experience with Manual Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in credit control. Emphasise your ability to manage high volumes of work and your proficiency in Excel, as these are key requirements for the role.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience with cash allocation, chasing overdue payments, and maintaining ledgers to demonstrate your suitability for the position.

Highlight Immediate Availability: Since the company is looking for someone who can start immediately, make sure to clearly state your availability in both your CV and cover letter. This will show that you are ready to jump into the role without delay.

Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at The One Group

✨Showcase Your Credit Control Experience

Make sure to highlight your previous experience in credit control during the interview. Be prepared to discuss specific examples of how you've managed overdue payments, handled customer queries, and maintained accurate ledgers.

✨Demonstrate Your Excel Skills

Since good Excel skills are a requirement for this role, be ready to talk about your proficiency with Excel. You might even want to mention any specific functions or tools you’ve used that could be relevant to managing cash allocations and reporting duties.

✨Prepare for High Volume Workloads

The role involves managing high volume workloads, so be prepared to discuss how you prioritise tasks and stay organised under pressure. Share strategies you’ve used in the past to manage multiple accounts effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking payments, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Credit Controller
The One Group
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