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- Tasks: Support Zoom, Slack, Teams, and Google Workspace for a leading tech company.
- Company: Join a top-tier tech organisation based in Cambridge, known for innovation.
- Benefits: Enjoy hybrid working options and a collaborative work culture.
- Why this job: Make an impact in a dynamic environment while enhancing digital collaboration.
- Qualifications: Experience with Zoom, Slack, and Teams is essential; AI tools knowledge is a bonus.
- Other info: 6-month contract with potential extension; perfect for tech-savvy individuals.
The predicted salary is between 36000 - 60000 £ per year.
Get AI-powered advice on this job and more exclusive features.
This range is provided by The ONE Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
I’m working with a leading tech organisation to find a Modern Workspace Specialist to support their Enterprise IT team at their world-class Cambridge HQ. This role is all about supporting Zoom, Slack, Teams and Google Workspace, so strong experience in these areas are required.
- 6-month contract (with potential to extend up to 12 months)
- Hybrid working – Mostly Cambridge based, but some hybrid working is available
This isn’t your average IT support role. You’ll be the go-to expert for the collaboration and workplace tools that power productivity at scale, from Zoom and Slack to Microsoft 365, Google Workspace, and more.
What you’ll do:
- Provide expert support for tools like Zoom Rooms, Slack, Teams, SharePoint, and digital signage
- Manage changes via admin portals and support feature rollouts
- Work closely with vendors and internal teams to drive adoption and troubleshoot issues
- Help teams work smarter through improved digital collaboration
Bonus if you’ve worked with:
- AI tools like Copilot, Zoom AI Companion or ChatGPT
- ServiceNow
Please note – those without experience with Slack/Teams/Zoom will not be considered for this role, so please ensure you include this in your profile if you have experience with these tools.
This is a fantastic opportunity to make an impact at a leading global tech company, while working in a highly collaborative and people-focused environment.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Contract
Job function
-
Job function
Information Technology
-
Industries
Software Development, IT Services and IT Consulting, and Semiconductor Manufacturing
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Teams/Slack/Zoom Support Engineer employer: The ONE Group Ltd
Contact Detail:
The ONE Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teams/Slack/Zoom Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Zoom, Slack, and Teams. Consider setting up a mock environment where you can practice troubleshooting common issues or managing features, as hands-on experience will make you stand out.
✨Tip Number 2
Network with professionals already working in similar roles or within the company. Use platforms like LinkedIn to connect and engage with them, as they might provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on the latest features and updates for the collaboration tools listed in the job description. Being knowledgeable about recent changes or upcoming features can demonstrate your commitment and expertise during discussions with recruiters.
✨Tip Number 4
Prepare to discuss your previous experiences with digital collaboration tools in detail. Think of specific examples where you improved team productivity or resolved significant issues, as these anecdotes can showcase your problem-solving skills and practical knowledge.
We think you need these skills to ace Teams/Slack/Zoom Support Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience with collaboration tools like Zoom, Slack, and Teams. Provide specific examples of how you've used these tools in previous roles to support teams and drive productivity.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on your IT support background and any relevant certifications or training related to the tools mentioned.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're the perfect fit for this role. Mention your passion for digital collaboration and how you can contribute to improving workplace productivity.
Showcase Problem-Solving Skills: In your application, include examples of how you've successfully troubleshot issues with collaboration tools in the past. This will demonstrate your ability to manage changes and support feature rollouts effectively.
How to prepare for a job interview at The ONE Group Ltd
✨Showcase Your Tool Expertise
Make sure to highlight your experience with Zoom, Slack, Teams, and Google Workspace during the interview. Be prepared to discuss specific instances where you've successfully supported these tools, as this role requires a strong background in them.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've troubleshot issues or improved digital collaboration in previous roles. This will show your potential employer that you can handle the challenges that come with supporting enterprise IT teams.
✨Familiarise Yourself with AI Tools
Since the job mentions AI tools like Copilot and Zoom AI Companion, it’s beneficial to have a basic understanding of these technologies. Discuss any relevant experience you have with AI in workplace tools to stand out.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to digital collaboration and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
