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For Companies At a Glance
- Tasks: Lead and optimise operations across multiple offices for a growing professional services firm.
- Company: Established firm with a focus on professional services and team collaboration.
- Benefits: Competitive salary, opportunities for development, and a dynamic work environment.
- Why this job: Make a real impact by improving processes and motivating teams in a hands-on role.
- Qualifications: Proven leadership experience and strong communication skills required.
- Other info: Genuine scope for career growth and travel between office locations.
The predicted salary is between 50000 - 55000 £ per year.
An established and growing professional services firm is seeking an experienced Operations Manager to play a key role in supporting its continued expansion. This is a broad, hands-on role with real influence, suited to a confident leader who enjoys improving processes, motivating teams, and ensuring the smooth running of a multi-office operation. There is genuine scope for development as the business continues to grow.
Key Responsibilities
- Oversee day-to-day operations across multiple offices, ensuring productivity and performance targets are met
- Develop and implement operational strategies to improve efficiency and organisational effectiveness
- Set, monitor, and review performance goals for teams and individuals
- Recruit, onboard, and train high-performing staff to support profitability, compliance, and service standards
- Maintain project timelines and ensure tasks are delivered effectively
- Delegate responsibilities appropriately while embedding policies, procedures, and cultural values
- Create a positive, motivated working environment that supports high standards and quality
- Resolve internal staff issues in a fair and constructive manner
- Provide guidance and feedback to support individual development and skills growth
Skills & Experience Required
- Proven experience in a similar office, operations, or general management role
- Strong leadership and decision-making skills
- Excellent communication, collaboration, and delegation abilities
- Ability to motivate teams, manage performance, and hold individuals accountable
- Solid understanding of operational processes and business management
- Willingness and ability to travel between multiple office locations
Desirable
- Previous experience within a legal or professional services environment
- Working knowledge of HR and employee relations
- Experience conducting performance reviews and evaluations
- Exposure to quality systems and compliance-driven environments
Working Model
Multi-site, office-based role across Peterborough and Leighton Buzzard. Travel is required to both sites.
Operations Manager employer: The ONE Group Ltd
Contact Detail:
The ONE Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational challenges and think about how your experience can help solve them. This will show that you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've motivated teams and improved processes in previous roles. This will demonstrate your hands-on experience and ability to drive results, which is key for an Operations Manager.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations, leading teams, and improving processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've motivated teams and improved efficiency in previous positions. Let us know why you want to join StudySmarter!
Showcase Your Leadership Skills: In both your CV and cover letter, make sure to showcase your leadership skills. We’re looking for someone who can motivate teams and manage performance effectively. Share stories that demonstrate your ability to lead and inspire others.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at The ONE Group Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their processes, challenges, and successes. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of specific examples where you've motivated teams or improved processes. Highlight how you can create a positive working environment, as this is crucial for an Operations Manager.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like resolving internal staff issues or managing performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future goals, team dynamics, or how they measure success in operations. This shows you're not just interested in the job, but also in contributing to the company's growth.
