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- Tasks: Engage with communities, promote digital skills, and support local volunteers.
- Company: Join a century-old charity dedicated to empowering rural communities in Cambridgeshire and Peterborough.
- Benefits: Enjoy flexible working, home working allowance, and 25 days holiday (pro rata).
- Why this job: Make a real impact by helping people thrive digitally and socially in their communities.
- Qualifications: Passion for community support, social media savvy, and experience with community groups preferred.
- Other info: Part-time role with travel required; must be a driver with access to a car.
The predicted salary is between 20000 - 30000 £ per year.
Salary: £25,000 (pro rata) Part time – up to 28 hours (minimum 21 hours) 6 month contract
Remote: With travel to community hubs (must be a driver and have access to a car)
Passionate about digital inclusion? Love helping people thrive in their communities? Read on… Imagine being part of a team that helps rural communities in Cambridgeshire and Peterborough feel more connected, supported, and empowered. This charity has been around for over 100 years - working closely with local people to bring positive change to villages and small towns. Whether it’s helping someone find the right support service, learn a new digital skill, or access online healthcare – their work is all about making life better in the places people call home.
They’re now on the lookout for a Digital Inclusion & Community Engagement Officer someone who’s just as passionate about community wellbeing as they are about digital inclusion.
What you’ll be doing:
- Promoting digital skills – Help people get more confident with online services and tech, whether it's setting up an email or navigating NHS apps.
- Write engaging content and help promote local projects via social media, newsletters, and the charity’s website.
- Regularly visit Community Hubs and groups, building trust with locals so they know who to turn to when they need support.
- Recruit and support local volunteers (Digital Champions) so they can pass on the digital know-how to their own communities.
- Work with local organisations to help get devices and internet access to people who need it most.
- Offer advice, make referrals, and troubleshoot issues so people get the right help quickly.
- Join forces with councils, health services and other partners to amplify digital inclusion across the region.
Contract: Fixed term to 31 Oct 2025 (with a chance of extension)
Location: Home-based, but you’ll need to be out and about in South Cambridgeshire regularly
Start date: ASAP
Holidays: 25 days plus bank hols (pro rata)
Other perks: Home working allowance, flexible working, workplace pension, and lots of personal development support.
What you bring:
- You don’t need to have all the answers, just the passion to help others and the drive to keep learning.
- Confident with social media, digital tools and basic troubleshooting
- Friendly, approachable and a great communicator
- Experienced in working with community groups, volunteers or in support roles
- Super organised, proactive, and happy to juggle tasks and priorities
- Based in or near South Cambridgeshire and happy to travel locally
- Bonus points if you’ve worked in community development, care, health, or marketing. But more important is your ability to connect with people and your commitment to making a difference.
Digital Inclusion and Community Engagement Officer employer: The ONE Group Ltd
Contact Detail:
The ONE Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Inclusion and Community Engagement Officer
✨Tip Number 1
Familiarise yourself with the local community in South Cambridgeshire and Peterborough. Understanding the specific needs and challenges faced by these communities will help you connect better with potential employers and demonstrate your commitment to digital inclusion.
✨Tip Number 2
Engage with local community groups and organisations before applying. Attend events or volunteer to gain insights into their operations and build relationships, which can be invaluable during interviews and show your genuine interest in the role.
✨Tip Number 3
Showcase your social media skills by creating content that highlights digital inclusion initiatives. This could be through personal projects or volunteering, demonstrating your ability to engage and promote community projects effectively.
✨Tip Number 4
Prepare to discuss your experiences with community engagement and support roles in detail. Think of specific examples where you've made a difference, as this will resonate well with the charity's mission and values during the interview process.
We think you need these skills to ace Digital Inclusion and Community Engagement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community engagement and digital inclusion. Use specific examples that demonstrate your skills in working with community groups and volunteers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital inclusion and community wellbeing. Mention why you are interested in this role and how your background aligns with the charity's mission.
Showcase Your Communication Skills: Since the role requires strong communication, consider including examples of how you've effectively engaged with communities or promoted projects in the past. This could be through social media, newsletters, or direct interactions.
Highlight Your Organisational Skills: Emphasise your ability to manage multiple tasks and priorities. Provide examples of how you've successfully juggled responsibilities in previous roles, especially in community or support settings.
How to prepare for a job interview at The ONE Group Ltd
✨Show Your Passion for Digital Inclusion
Make sure to express your enthusiasm for digital inclusion during the interview. Share personal stories or experiences that highlight your commitment to helping others navigate technology and improve their lives.
✨Demonstrate Community Engagement Experience
Prepare examples of your previous work with community groups or volunteers. Discuss how you built relationships, supported local initiatives, and contributed to community wellbeing, as this role heavily relies on these skills.
✨Be Ready to Discuss Problem-Solving Skills
Think of specific instances where you've successfully solved problems or troubleshot issues, especially in a community or digital context. This will show your ability to think on your feet and provide effective support.
✨Familiarise Yourself with Local Issues
Research the specific challenges faced by communities in South Cambridgeshire and Peterborough. Being knowledgeable about local needs will demonstrate your genuine interest in the role and your readiness to make a positive impact.
