Reporting to: Chief Executive Officer Location: Stevenage, Hertfordshire Salary: £45-£50k per annum Contract: Permanent, Full-time The Role The Ombuds Group is entering an exciting period of growth, development and transformation. As the organisation evolves, we are looking for a highly capable and proactive Executive Personal Assistant to provide first-class support to the CEO and wider Executive Team. This is a varied and influential role requiring someone who can operate with discretion, sound judgement and a high degree of autonomy. You will help the CEO and Executive Team make the best use of their time, ensure priorities are followed through and provide coordination across a range of strategic and operational activities. We are looking for someone highly organised and comfortable working at pace, but who can also see the bigger picture, anticipate what is needed and take ownership without waiting to be asked. Key Responsibilities Executive Support Provide high-quality day-to-day support to the CEO, including complex diary and meeting management. Proactively manage priorities, identifying potential conflicts and ensuring the CEO's time is focused effectively. Coordinate meetings, travel, events and other arrangements as required. Manage correspondence, information and requests, exercising judgement over priorities and appropriate responses. Prepare agendas, briefing papers, presentations, reports and other documentation. Attend key meetings where required, taking accurate minutes, recording decisions and ensuring actions are followed through. Handle sensitive and confidential information with absolute discretion. Executive Team
Executive Personal Assistant employer: The Ombuds Group
The Ombuds Group is an exceptional employer, recognised as one of The Sunday Times Best 500 Places to Work in 2025 and 2026, offering a unique 4-day work week that promotes an outstanding work-life balance. With best-in-class benefits, including private medical cover and wellness packages, we are committed to the growth and development of our employees through ongoing learning and professional qualifications. Located in Stevenage, Hertfordshire, our modern facilities and supportive work culture foster an environment where legal professionals can thrive while making a meaningful impact in the field of alternative dispute resolution.
