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- Tasks: Resolve disputes, mediate, prepare legal documents, and support the legal team.
- Company: Join The Ombuds Group, a top UK not-for-profit in alternative dispute resolution.
- Benefits: Enjoy a 4-day work week, private medical cover, and wellness packages.
- Why this job: Be part of a trusted organisation with a commitment to employee wellbeing and professional growth.
- Qualifications: Must have a 2.1 Law degree or equivalent and strong legal research skills.
- Other info: Modern facilities with games rooms and community events await you!
The predicted salary is between 28000 - 40000 £ per year.
The Ombuds Group is a nationally recognised, not-for-profit leader in the UK’s alternative dispute resolution (ADR) sector. We provide trusted, independent dispute resolution services across a wide range of regulated and non-regulated industries, including rail, retail, home improvement, utilities, TV and music licensing, football, and removals.
Our portfolio of brands stands for trust, impartiality, and integrity. Alongside our core dispute resolution work, we offer expert training and consultancy services, supporting organisations to strengthen their complaint handling, raise internal standards, and build long-term trust with their customers.
Our mission is to remain the foremost dispute resolution organisation in our field, empowering the businesses we serve with the knowledge, tools, and expertise they need to inspire confidence and drive continuous improvement.
This is a full-time, on-site role, based over a 4 day working week - located in Stevenage, Hertfordshire for an Adjudicator/Paralegal. The role holder will be responsible for:
- Resolving disputes
- Mediating and adjudicating
- Preparing legal documents
- Conducting legal research
- Reviewing documents
- Assisting with dispute resolution processes
- Communicating with various stakeholders
The role holder will support the legal team in ensuring compliance and accuracy in all legal matters.
Package:
- Salary ranges £28k to £40k depending on qualifications and experience
- Best in class benefits including private medical cover and wellness package
- 4-day week (Mon-Thur or Tue to Fri)
- Modern staff facilities with games room and quiet zones, staff and community events
- Company sponsored opportunities to obtain professional qualifications
- Ongoing L&D programmes with extensive accredited training
Qualifications:
- Candidates must have at least a 2.1 Bachelor’s degree in Law (or PGDL) plus completed or studying towards BPTC/BVC/LPC/SQE
- Experience in Law and Legal Document Preparation
- Strong Research and Document Review abilities
- Excellent communication and decision making skills
- Attention to detail and organisational skills
- Experience in Alternative Dispute Resolution is an advantage
- Ability to work on-site in Stevenage, Hertfordshire
Adjudicator / Paralegal / Caseworker employer: The Ombuds Group
Contact Detail:
The Ombuds Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adjudicator / Paralegal / Caseworker
✨Tip Number 1
Familiarise yourself with the principles of alternative dispute resolution (ADR) and the specific sectors The Ombuds Group operates in. Understanding the nuances of these industries will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the ADR field, especially those who have experience with The Ombuds Group. Attend relevant events or webinars to make connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for potential scenario-based questions by practising how you would handle various dispute resolution situations. This will showcase your problem-solving skills and ability to think on your feet during the interview.
✨Tip Number 4
Research the company culture at The Ombuds Group and align your values with theirs. Highlighting your commitment to trust, impartiality, and integrity in your discussions can resonate well with the hiring team.
We think you need these skills to ace Adjudicator / Paralegal / Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Adjudicator/Paralegal/Caseworker. Familiarise yourself with the skills and qualifications required, as well as the company's mission and values.
Tailor Your CV: Customise your CV to highlight relevant experience in law, legal document preparation, and alternative dispute resolution. Emphasise your research abilities and any specific achievements that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dispute resolution and your understanding of The Ombuds Group's mission. Use specific examples from your experience to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. Ensure that all information is accurate and presented professionally, as attention to detail is crucial in this field.
How to prepare for a job interview at The Ombuds Group
✨Know Your ADR Basics
Familiarise yourself with the principles of Alternative Dispute Resolution (ADR) as this is central to the role. Be prepared to discuss how ADR differs from traditional litigation and provide examples of its benefits.
✨Showcase Your Legal Knowledge
Since the role requires a solid understanding of legal documents and processes, be ready to talk about your academic background and any relevant experience. Highlight specific cases or projects where you applied your legal knowledge effectively.
✨Demonstrate Communication Skills
Effective communication is key in this role. Prepare to give examples of how you've successfully mediated disputes or communicated complex legal concepts to non-legal stakeholders. Practice articulating your thoughts clearly and confidently.
✨Emphasise Attention to Detail
The role demands high attention to detail, especially when reviewing documents and preparing legal materials. Be ready to discuss how you ensure accuracy in your work and share any tools or methods you use to maintain thoroughness.
