Backstage Bar Staff – Rolling Advert

Please note that this is a rolling job posting and we may not have live roles available when you submit your application.

Department/Team: Backstage F&B

Contract: Permanent

Hours: Full Time or Part time contracts available, with a minimum of 4 days per week (although a job share may be considered). Hours scheduled on a shift basis across Monday-Sunday (Monday to Saturday initially, but we may open on Sundays as the operation develops), between the hours of 7.30am and 3am. Shift lengths will be between 5-8 hours.

Location: Backstage, The Old Vic, The Cut, London, SE1 8NB

Salary: £14.45 per hour, plus Tronc.

Benefits:

• 28 days holiday including bank holidays
• Access to interest free travel schemes including Cycle 2 work and Season Ticket loans after your probation period
• Free therapy from our therapy partner SelfSpace
• Mental health support via our in house Mental Health Champions
• Two complimentary tickets to a preview performance per production
• Pension scheme with The People’s Pension
• Enhanced sick pay
• All staff social events
• Staff discount in Backstage and The Old Vic bars as well as discounts in local bars and restaurants
• Opportunities to get involved with staff clubs and working groups such as the Inclusion Working Group
• Commitment to learning, education and development

The Team: The Backstage F&B team is responsible for all Food & Beverage related activity within Backstage and The Old Vic theatre itself. The team includes the Operations Director, Head of Food & Beverage Operations, Deputy Head of Food and Beverage Operations, Head Chef, Sous Chef, Chef de Parties, KPs, F&B Duty Managers, Front of House Crew (Bartenders, Baristas and Waiting staff).

Role Summary: The Cocktail Bartender will provide exceptional bar service to customers of Backstage, including advance cocktail mixology as required.

Areas of Responsibility:

• Bartending: Crafting memorable drinks with precision and creativity, upselling to customers when appropriate, maintaining a high level of energy and enthusiasm at all times, supporting management in developing and creating our cocktail menu, maintaining cleanliness and organization of the bar area, handling cash and card transactions accurately using Point One, monitoring inventory levels and assisting with restocking and ordering supplies, maintaining a high quality of beer service.
• Customer Service: Acting as an ambassador for the Backstage, actively engaging our customers, delivering the highest possible level of customer service, receiving all comments raised by the public and following them with immediate action or passing on to the Deputy Head of Food and Beverage Operations.
• Teamwork: Collaborating with team members to ensure smooth daily operations, acting as a welcoming and approachable point of contact for staff and customers, representing Backstage/The Old Vic values and mission to customers, ensuring all Health and Safety procedures are adhered to.
• General: Promoting and complying with current legislation and Backstage/The Old Vic policies on Diversity, Sustainability, Culture and Health & Safety, assisting the Backstage F&B team in relation to continuous improvement within the venue.

This is not an exhaustive list of duties and Backstage management may, at any time, allocate other tasks which are of a similar nature or level.

Person Specification:

• Previous experience as chosen role
• A proven ability to provide a high level of customer service in an often fast-paced environment
• Excellent communication skills
• Ability to multitask effectively
• Flexibility to work mornings, evenings, weekends, and holidays as needed
• Ability to perform manual handling tasks
• Knowledge of food hygiene and safety standards
• Highly motivated with a positive and flexible approach to work
• A proven ability to work as both part of a team and independently
• Well organised

How To Apply: Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you. Sending a short audio file of yourself (no longer than two minutes in length), completing our application form, uploading your CV and covering letter.

We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience. As a Disability Confident employer, The Old Vic has made a commitment that all applicants with disabilities who meet the essential criteria for this job will be invited to interview.

Equal Opportunities: We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do.