At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join The Old Ship, a vibrant pub-hotel in the heart of Hackney.
- Benefits: Competitive pay, training, career growth, discounts, and free meals during shifts.
- Other info: Enjoy regular socials and a supportive work environment.
- Why this job: Be part of a fun team and make a real impact on guest experiences.
- Qualifications: Personality, passion for service, quick learner, and a desire to grow.
The predicted salary is between 10.8 - 13.2 £ per hour.
The Old Ship in Hackney is currently recruiting for a housekeeper to join the team at our 10 bedroom hotel in the heart of Hackney. Much more than just a hotel, The Old Ship effortlessly delivers old school pub charm with East End cool.
The Role
As the Housekeeper, you play an instrumental role in creating the first impression for our guests residing in the hotel. Your attention to detail is impeccable as your high standards ensure that the rooms are fully serviced from beds to bathrooms, furnishings to communal areas, as well as managing linen stock.
You Are:
- Full of personality and charisma, we celebrate individuality - No clones here!
- Passionate about providing an exceptional service
- A quick learner, we love people with initiative and take ownership
- Up for getting stuck in, learning something new and being part of our awesome team
- Ambitious, want to grow and develop within a fantastic, award-winning company
We offer:
- Competitive hourly rate + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Discounts across all our pubs, bars and restaurants
- Regular incentives and socials – a fun, family atmosphere
- Meals during your shift
- Employee Assistance Programme (EAP)
- An awesome referral scheme - earn up to £1000 per successful referral!
- Birthdays off
- Cycle to work scheme
Who We Are:
Part of the award-winning Urban Pubs & Bars, a fast-growing independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.
Interested in hearing more? Get in touch now so we can arrange to meet you, have a laugh and show you around.
Housekeeper employer: The Old ship
Join our charming hotel in Hackney, where we pride ourselves on creating a vibrant and supportive work culture. As a Housekeeper, you'll enjoy competitive pay, opportunities for career progression, and the chance to be part of an award-winning team dedicated to exceptional service and guest satisfaction. Experience the unique advantages of working in a close-knit environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Old ship. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Old ship
Don't be shy about reaching out to The Old ship directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Old ship and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Old ship
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
