We are seeking a dedicated and organised Patient Coordinator to join our healthcare team. This role involves managing patient appointments, maintaining accurate records, and providing exceptional customer service to ensure a smooth patient experience. The ideal candidate will possess strong communication skills, experience working with SystmOne, Rapid Health (although training will be provided), have experience in an administrative role within a medical setting.,
- Coordinate patient appointments, ensuring efficient scheduling and follow-up.
- Greet patients warmly and assist with check-in procedures.
- Maintain accurate and up-to-date patient records using electronic health record systems.
- Communicate effectively with patients, healthcare providers, and external organisations via phone, email, and in person.
- Manage incoming calls, enquiries, and appointment requests promptly and professionally.
- Assist with the organisation of clinic operations to optimise workflow efficiency and to support Administration duties as needed.
The position offers an excellent opportunity to contribute to patient care while developing professional skills in a supportive environment.
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Patient Coordinator in Leicester employer: The Old School Surgery
The Old School Surgery and UWE Healthcentre Frenchay Campus is an exceptional employer for Mental Health Nurses, offering a supportive and collaborative work environment that prioritises team wellbeing and professional development. With flexible hours, a competitive salary, and a range of wellbeing initiatives including regular social events and access to an in-house Wellbeing team, employees can enjoy a healthy work-life balance while making a meaningful impact on the mental health of a diverse patient population. Located just a short walk from vibrant Fishponds, this practice fosters a culture of innovation and education, ensuring that staff are well-equipped to deliver high-quality primary care.
