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- Tasks: Support patients at the front desk and manage administrative tasks with a friendly approach.
- Company: Local healthcare provider in Bristol with a supportive team culture.
- Benefits: Flexible hours, personal wellbeing initiatives, and team-building events.
- Why this job: Make a difference in patient care while working in a friendly environment.
- Qualifications: Experience in primary care and a passion for exceptional patient service.
- Other info: Join a team that values support and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A local healthcare provider in Bristol is looking for a motivated Care Navigator to join their friendly reception team. This role, offering full and part-time hours, requires dealing with patients in person and over the phone, managing administrative tasks, and ensuring a polite and calming presence.
The ideal candidate will have prior experience in primary care and a commitment to delivering exceptional patient care. The position includes opportunities for personal wellbeing and team-building events in a supportive environment.
Patient Care Navigator - Front Desk & Clinic Support in Bristol employer: The Old School Surgery
Contact Detail:
The Old School Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator - Front Desk & Clinic Support in Bristol
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients both in person and over the phone, being able to convey information clearly and calmly is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your experience in primary care during the interview. Share specific examples of how you've handled patient interactions or administrative tasks in the past. This will demonstrate your capability and commitment to exceptional patient care.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Patient Care Navigator - Front Desk & Clinic Support in Bristol
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for helping patients. Share any relevant experiences that highlight your commitment to exceptional care, whether it's in primary care or another setting.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Care Navigator role. Highlight your administrative skills and any experience you have with front desk duties, as well as your ability to maintain a calm presence under pressure.
Be Personable and Professional: Since this role involves dealing with patients both in person and over the phone, it’s important to convey your friendly and professional nature in your written application. Use a warm tone while maintaining professionalism to reflect how you’d interact with patients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive team!
How to prepare for a job interview at The Old School Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of primary care and the specific services offered by the healthcare provider. Familiarise yourself with common patient concerns and how to address them, as this will show your commitment to exceptional patient care.
✨Practice Your People Skills
Since you'll be dealing with patients both in person and over the phone, practice your communication skills. Role-play scenarios with a friend or family member to ensure you can maintain a polite and calming presence, even in challenging situations.
✨Show Your Team Spirit
Highlight any previous experience you have with team-building events or working in a supportive environment. This role values collaboration, so share examples of how you've contributed to a positive team dynamic in the past.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview that reflect your interest in the role and the company culture. Inquire about opportunities for personal wellbeing initiatives and how the team supports each other, showing that you're keen to be an active part of their friendly reception team.