At a Glance
- Tasks: Lead a vibrant pub team and ensure top-notch customer experiences.
- Company: Join a lively pub with a fun and friendly atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic environment perfect for those who love socialising and teamwork.
- Why this job: Be the heart of the pub, creating memorable moments for customers.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 24995 - 30549 £ per year.
PURPOSE OF JOB
As a Supervisor of a pub, your primary role is to oversee the day-to-day operations and ensure the smooth functioning of the establishment.
You will be responsible for managing the staff, maintaining high service standards, and ensuring customer satisfaction.
RESPONSIBILITIES
- Staff
Management: Supervise and coordinate the work of the pub staff, including bartenders, servers, and kitchen staff.
This involves the training of new employees, assisting in scheduling shifts, and assigning tasks.
- Customer
Service: Provide excellent customer service and maintain a welcoming and friendly atmosphere in the pub.
Address customer concerns or complaints promptly and ensure a positive experience for everyone.
- Operational
Efficiency: Monitor pub operations to ensure efficiency and adherence to established policies and procedures.
This includes managing inventory, ordering supplies, and maintaining equipment in good working order.
- Quality
Control: Ensure that all food and beverages served meet quality standards and are prepared according to recipes and guidelines.
Conduct regular inspections to maintain cleanliness, hygiene, and safety standards.
- Sales and
- Revenue
Generation: Work closely with the management team to implement strategies for increasing sales and revenue.
This involves promoting special offers, organizing events or promotions, and upselling menu items.
- Training and
Development: Provide ongoing training and coaching to staff members to enhance their skills and knowledge.
Foster a positive work environment and encourage teamwork and professional growth.
- Compliance: Ensure compliance with all applicable laws, regulations, and licensing requirements.
This includes overseeing responsible alcohol service, maintaining records, and implementing health and safety protocols.
- Financial
Management: Monitor and manage pub finances, including cash handling, budgeting, and tracking expenses.
Prepare reports on sales, profitability, and other performance indicators.
- Marketing and
Promotion: Collaborate with the marketing team to develop and execute marketing strategies to attract new customers and retain existing ones.
Utilize social media platforms and other advertising channels to promote the pub's offerings.
- Security and
Safety: Maintain a safe and secure environment for staff and customers.
Implement security measures, such as surveillance systems and staff training on emergency procedures.
Compensation: To be discussed
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Supervisor in Langstone employer: The Old House at Home
As a Roaming Chef with us, you will enjoy a dynamic work environment across beautiful Sussex and Hampshire, where your culinary skills will shine in various venues. We pride ourselves on fostering a supportive culture that encourages professional growth, offering training opportunities and the chance to collaborate with talented chefs. With competitive benefits and a commitment to high standards, we ensure that our employees feel valued and empowered to deliver exceptional dining experiences.
