At a Glance
- Tasks: Assist in managing a busy craft beer pub and handle customer complaints.
- Company: Vibrant independent craft beer pub with a lively atmosphere.
- Benefits: Up to £37,000 salary, tips, management bonus, and discounted food & drink.
- Other info: Located just 2 minutes from Old St station, great for commuting.
- Why this job: Join a fun team and enhance your hospitality skills in a dynamic environment.
- Qualifications: Experience in hospitality and strong communication skills.
The predicted salary is between 37000 - 37000 £ per year.
Salary up to £37,000 per annum, including tips and management bonus. Discounted food & drink.
Located just a 2-minute walk from Old St station, the pub comprises a bar/restaurant.
Assistant Manager, Complaints in London employer: The Old Fountain
As an Assistant Manager at our busy independent craft beer pub, you will thrive in a vibrant work culture that values creativity and teamwork. With competitive salary packages, including tips and management bonuses, alongside discounted food and drink, we offer a rewarding environment for personal and professional growth just a stone's throw from Old St station.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Complaints in London
✨Tip Number 1
Network like a pro! Chat with folks in the industry, especially those who’ve worked in pubs or restaurants. You never know who might have a lead on that perfect Assistant Manager role.
✨Tip Number 2
Show your personality! When you get to the interview stage, let your passion for craft beer and customer service shine through. We want to see how you’d fit into the pub's vibe!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle complaints or manage a busy shift. We love candidates who can think on their feet and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Assistant Manager, Complaints in London
Some tips for your application 🫡
Show Your Passion for Craft Beer:When writing your application, let us know why you love craft beer! Share any experiences or knowledge you have about the industry. This will help us see your enthusiasm and fit for our pub.
Tailor Your CV to the Role:Make sure your CV highlights relevant experience that aligns with the Assistant Manager position. We want to see how your skills can contribute to managing complaints effectively in a busy environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly understand your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Old Fountain
✨Know Your Craft Beer
Familiarise yourself with different types of craft beer and the pub's offerings. Being able to discuss specific beers and their flavour profiles will show your passion for the industry and impress the interviewers.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed teams or resolved complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership abilities.
✨Understand Customer Service Excellence
Research what makes great customer service in a pub environment. Be ready to discuss how you would handle difficult situations or complaints, demonstrating your commitment to providing an exceptional experience for patrons.
✨Dress the Part
While it’s a pub, first impressions matter! Dress smart-casual to reflect the pub's vibe but also show that you take the interview seriously. This balance can help you stand out as a professional candidate.
