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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant culture.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Be part of a growing team with exciting career progression opportunities.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Join a community that values warmth, genuineness, and fun.
The predicted salary is between 13 - 16 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Server / Waiter / Waitress in Leatherhead employer: The Old Crown, Bookham
Contact Detail:
The Old Crown, Bookham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server / Waiter / Waitress in Leatherhead
✨Tip Number 1
Get to know the Heartwood Collection! Familiarise yourself with their values and what makes them tick. When you walk in for an interview, show that you’re not just another applicant but someone who genuinely connects with their mission.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you’ll be interacting with guests all day. Role-play with friends or family to nail down your conversational skills and make sure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you show up for your interview. It shows you care about the role and the service you’ll provide.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Heartwood family. Let’s get you started on this exciting journey!
We think you need these skills to ace Server / Waiter / Waitress in Leatherhead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love making guests feel special.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match what we’re looking for. If you've worked in a similar role before, don’t be shy about showcasing those experiences!
Be Personable: Since we’re all about great interpersonal skills, try to convey your personality in your written application. A friendly tone can go a long way in showing us you’re a people person.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at The Old Crown, Bookham
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special dishes Heartwood Collection offers. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for excellent service.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to demonstrate how you'd handle a difficult customer or a busy service period. Practising these scenarios beforehand can help you feel more at ease and showcase your problem-solving abilities.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewer about the team culture, training opportunities, or what makes Heartwood Collection stand out. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
