At a Glance
- Tasks: Ensure suites are cleaned and presented to the highest standard for guests.
- Company: Join the iconic Old Course Hotel, a 5-star resort in St Andrews.
- Benefits: Enjoy free meals, discounts, wellness access, and competitive pay.
- Other info: Flexible casual hours with opportunities for career growth.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Enthusiastic, organised, and great at customer service; training provided.
The predicted salary is between 13.28 - 13.28 £ per hour.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the Role
Our Housekeeping Team have new opportunities for Turndown Attendants to join us on Casual Contracts as we embark on an exciting and busy high season. Reporting into our Head Housekeeper, you’ll ensure our suites are cleaned, attended and presented to the highest standard, creating a magical stay for our guests.
Your responsibilities will include:
- Providing excellent customer service to all guests, giving a warm and friendly interaction
- Following daily plans, ensuring all rooms are serviced on time
- Working as part of a team and supporting colleagues
About You
You’ll be an enthusiastic, organised and hard-working individual, who can follow instructions to work independently but can also work well as part of a team. You’ll also be a confident communicator who prides themselves of providing excellent customer service. Although recent relevant working experience is preferred, we offer full training for this role.
Hours
Casual 0hrs per week
Shifts Covering 5pm - 10pm
Salary
up to £13.28 per hour
Why you’ll Love Working With Us
Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop)
Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. Relax, recharge, repeat.
Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Housekeeping Turndown Attendant employer: The Old Course Hotel
The Old Course Hotel, an AA 5 Red star resort in St Andrews, is renowned for its commitment to employee wellbeing and development, making it an exceptional employer. With a focus on personalised guest experiences, we offer extensive training opportunities, competitive salaries, and a range of benefits including free meals, fitness access, and generous discounts across the resort. Join our passionate team where your contributions are celebrated, and you can thrive in a supportive and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Turndown Attendant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Old Course Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Turndown Attendant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Old Course Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Old Course Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Old Course Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at The Old Course Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Old Course Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
