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- Tasks: Support the CEO and manage databases, events, and client interactions.
- Company: Join The Office Management Group, empowering office managers globally.
- Benefits: Enjoy hybrid working, private healthcare, 22 days holiday, and performance bonuses.
- Other info: Training provided; flexible hours to fit your schedule.
- Why this job: Be part of a dynamic team making a real impact in office management.
- Qualifications: Ideal for those with admin experience and a passion for organisation.
The predicted salary is between 20000 - 24000 ÂŁ per year.
Direct message the job poster from The Office Management Group
Empowering, connecting, and training office management professionals around the world | The Office Manager Diaries Podcast | Corporate Trainer…
Reports to: Hana Gray, CEO
Vacancy Type: Permanent, Part Time
Core Hours: Three to four days per week: Monday to Friday 9:00am to 5:30pm
(Exact days to be agreed during interview and offer process)
Salary: £25-30,000 per annum, pro-rated – DOE
Other Payments: Overtime for events, plus travel covered for these, discretionary bonus depending on performance may be provided annually
Benefits: Private healthcare and contributory pension 22 days holiday, pro-rated plus Bank Holidays
Location: Hybrid working with a requirement to work from the CEO’s home office in Essex and attend events where possible to ensure set up and smooth running.
About Us
We’re all about supporting, empowering and connecting office managers. The OMG is a globally accessible business, with various streams that focus on the training and development, community and network, and recognising and celebrating these incredibly busy professionals. We offer this through:
The Office Management Group – consultancy-based work with clients in various sectors, at a global level namely health and safety work, project management, 1:1 bespoke training, recruitment and on-hand support.
The Office Management Portal – our ever-growing platform of office managers, full of resources and information to support them in their role.
The Office Management Course – the only one recognised around the world that covers the actual role office managers do every day, accredited by the IAM and CPD.
The Office Management Show and Conference – our twice-yearly events which allows our followers to learn and connect with those who support the running of their offices and with each other.
The Office Management Awards – the annual celebration of all office managers around the world, with a rather glamorous ceremony circa 200 attendees each year.
The Office Management Events – our regular networking events of varying sizes that help us to continue our mission to connect these incredible professionals with one another.
We also have a podcast, The Office Manager Diaries and have plans to continue evolving this later in 2025.
The Role
This is a key role for the business ensuring effective support of the running of the company, our databases and systems as well as the development and support to our Members, Partners and clients. This is a brand-new role with a multitude of responsibilities and areas of the business to get involved in with a real opportunity to make a difference in how we continue to grow and increase our presence in this space.
We are looking for someone who wants to get their hands on various different responsibilities and who can grow with us during this exciting time at the company.The role may be suitable for someone with administrative/assistant experience, who has organised events previously and having had a hand to office management would be advantageous in order that they can easily understand our business model and also potentially, directly support clients in the future. Experience in customer service and / or sales would be beneficial.
About You
What we’re looking for: The successful candidate will have plenty of common sense, a true “can do” attitude and be able to take full ownership of tasks, projects and the role at hand. They will be responsible, have excellent communication skills and be exceptionally organised, and have an aspiration to grow with the business.
Core skills:
·Highly organised
·Self-motivated
·Solid administrator 2+ years minimum
·People person (in order to liaise with potential clients, business partners and Members at events)
Responsibilities:
·Administering our key databases and systems including the CRM system, the Portal and our shared drive – updating and adding information to both, exporting and importing data as required, data audits and ad-hoc requirements with both
·Managing the central inbox and requirements on your working days, covering password resets, queries, upgrades and potential business development opportunities
·Business development calls to engage with leads and active Members – conversion tracking and sales opportunity follow-ups
·Answering calls via our cloud-based solution and taking messages or dealing with queries as needed
·Payment administration and Member audits
·Inputting content into the Portal and updating existing content
·Working with the developers of the Portal to support any issues, bugs or upgrades
·Event management and support for all events including the Conference, Show and Awards
·Raising invoices using Xero for clients, partner suppliers
·Expenses input and management using Xero accounting software
·Occasional diary management for the CEO
·Other administrative and support duties as required depending on upcoming events, requirements and demand e.g. administering the Awards, ordering trophies, creating Canva drafts for programmes, rolling screen presentations.
- Training will be given to the successful candidate.
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Team Administrator and CRM employer: The Office Management Group
Contact Detail:
The Office Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator and CRM
✨Tip Number 1
Familiarise yourself with CRM systems and office management tools. Since the role involves administering key databases and systems, having a solid understanding of these technologies will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the office management field. Attend relevant events or join online communities to connect with others who may have insights about the role or the company, which can help you stand out.
✨Tip Number 3
Demonstrate your organisational skills by preparing for potential interview scenarios. Think of examples from your past experiences where you successfully managed multiple tasks or events, as this is crucial for the role.
✨Tip Number 4
Show your enthusiasm for the company's mission. Research The Office Management Group and be ready to discuss how you can contribute to their goals, especially in supporting and empowering office managers.
We think you need these skills to ace Team Administrator and CRM
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to grasp the responsibilities and skills required. Tailor your application to highlight how your experience aligns with the role of Team Administrator and CRM.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, organisational skills, and any relevant customer service or sales experience. Use bullet points for clarity and focus on achievements.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific aspects of The Office Management Group that resonate with you and explain how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at The Office Management Group
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Team Administrator and CRM position. Familiarise yourself with the tasks mentioned in the job description, such as managing databases, event support, and customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Organisational Skills
Given that the role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured everything ran smoothly, as this will resonate well with the interviewers.
✨Demonstrate a 'Can Do' Attitude
The company is looking for someone with a positive, proactive approach. During the interview, express your willingness to take ownership of tasks and your eagerness to contribute to the team's success. Share instances where you tackled challenges head-on and how your attitude made a difference.
✨Prepare Questions About Company Culture
Since the role involves working closely with various stakeholders, it's important to understand the company culture. Prepare thoughtful questions about how the team collaborates and supports each other. This shows your interest in fitting into their environment and your commitment to being a team player.