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For Companies At a Glance
- Tasks: Install and support AV systems in stylish workspaces, ensuring seamless experiences.
- Company: Join Fora, a leader in creating exceptional work environments with cutting-edge technology.
- Benefits: Flexible working hours, 28 days leave, health cash plan, and gym discounts.
- Why this job: Make a real impact in vibrant spaces while enjoying a hands-on, varied role.
- Qualifications: 2+ years of AV installation experience and strong troubleshooting skills.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
The Role
At Fora, we design and operate exceptional workspaces where technology enhances the everyday experience — seamlessly and reliably. As we bring our audio‑visual services in‑house, we’re looking for an AV Engineer to help shape and support a high‑quality AV estate across our locations. This is a practical, delivery‑focused technical role for someone who takes pride in neat installations, enjoys troubleshooting, and feels confident working in live office environments. You’ll play a vital role in ensuring our meeting spaces, collaboration areas, and client environments simply work — every time.
Working closely with the AV Manager and the wider IT Infrastructure Team, you’ll support the transition from an outsourced model to a robust, consistent in‑house AV service. Your work will span AV installations, refresh projects, client fit‑outs, ambient audio systems, and hands‑on support — both on‑site and remotely. This is an ideal role for someone who enjoys variety, ownership, and seeing the direct impact of their work across beautiful, design‑led spaces.
What You’ll Be Doing
- AV Installation & Delivery
- Install, configure, and commission AV systems across meeting rooms, collaboration spaces, communal areas, and client offices
- Support AV refresh programmes, replacement works, and small installations
- Carry out site surveys, cabling, mounting, and room preparation
- Support & Troubleshooting
- Provide responsive on‑site and remote support for AV issues
- Diagnose faults accurately, escalating complex issues where necessary
- Help reduce repeat incidents through clear root‑cause analysis and feedback
- Client & Member Support
- Support AV elements of client fit‑out projects for members opting into Fora AV systems
- Assist with client walkthroughs and demonstrations when required
- Maintain and troubleshoot ambient sound systems across the estate
- Operational Excellence & Safety
- Ensure all work meets health & safety standards, following RAMS and installation best practice
- Maintain accurate AV asset records and installation documentation
- Collaborate closely with IT Infrastructure, Operations, and other teams to resolve cross‑functional issues
- Knowledge Sharing
- Provide clear guidance and occasional demonstrations to internal teams on AV usage and basic troubleshooting
You’ll bring:
- Minimum 2 years’ hands‑on experience installing, configuring, and supporting AV systems in commercial environments
- Experience with some or all of the following: Yealink, Logitech, Bose Videobar, Dante audio systems
- Strong working knowledge of AV cabling, patching, mounting, and room preparation standards
- Confidence working in live office environments, with a strong awareness of health & safety
- Competent use of power tools
- Experience supporting users face‑to‑face, including non‑technical users
- Ability to read basic wiring diagrams and follow installation playbooks
- Good understanding of networking basics for AV systems (VLANs, PoE, IP addressing)
- Experience with digital signage or AV control systems is desirable
Why The Office Group?
- Be part of a growing in‑house AV capability with real influence
- Work across premium, design‑led workspaces
- A varied, hands‑on role with visible, tangible impact
- Collaborative, supportive technical and operations teams
- A culture that values quality, care, and attention to detail
At The Office Group, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.
- Work Your Way
- Core working hours with flexibility– because life doesn’t run 9–5
- Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you
- Time to Rest & Recharge
- 28 days’ annual leave + bank holidays
- Your birthday off – celebrate you
- Buy additional annual leave to create even more time for what matters
- Wellbeing & Security
- 5% matched pension scheme – supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan - supporting day to day medical expenses
- Mental wellbeing support - confidential in‑person or online therapy sessions
- Smarter, Greener Commuting
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable
- Perks That Make You Smile
- 25% off at Fora cafés – your morning coffee just got better
- 2 x volunteer days / year
AV Engineer employer: The Office Group
Contact Detail:
The Office Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer for AV projects or events. This not only sharpens your skills but also shows potential employers that you're proactive and passionate about your craft.
✨Tip Number 3
Prepare for interviews by brushing up on common AV scenarios. Be ready to discuss your troubleshooting experiences and how you've handled challenges in live environments. Show them you’re the go-to person for AV solutions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Fora.
We think you need these skills to ace AV Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on experience with AV systems in your application. We want to see how you've tackled installations and troubleshooting in commercial environments, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for the AV Engineer role. Use the job description as a guide to align your skills and experiences with what we're looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. This helps us understand your experience without getting lost in the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Office Group
✨Know Your AV Gear
Familiarise yourself with the specific AV systems mentioned in the job description, like Yealink and Logitech. Be ready to discuss your hands-on experience with these technologies and how you've tackled challenges in past installations.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've diagnosed and resolved AV issues in live environments. Highlight your approach to root-cause analysis and how you’ve prevented repeat incidents, as this will demonstrate your problem-solving abilities.
✨Emphasise Collaboration
Since you'll be working closely with various teams, think of instances where you've successfully collaborated with others. Share how you’ve communicated technical information to non-technical users, as this is key for client support and team dynamics.
✨Prioritise Safety and Best Practices
Be prepared to discuss your understanding of health and safety standards in AV installations. Mention any relevant experiences where you followed RAMS or installation best practices, showing that you take operational excellence seriously.