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For Companies At a Glance
- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join Octavian, a respected and growing security provider.
- Benefits: Be part of a supportive team with career growth opportunities.
- Why this job: Play a vital role in maintaining safety and service excellence.
- Qualifications: Must have a valid SIA Door Supervisor Licence and security experience.
- Other info: Ideal for confident individuals who thrive in fast-paced environments.
The predicted salary is between 24000 - 36000 £ per year.
At Octavian, we pride ourselves on delivering professional, reliable, and customer-focused security services. We are currently seeking an experienced Security Officer (Door Supervisor) to join our team and play a key role in maintaining a safe and secure environment for our clients, staff, and visitors. This is a high-responsibility position suited to individuals who are confident, vigilant, and able to operate calmly in fast-paced or sensitive environments.
The Role
As a Security Officer, you will be the first point of contact at the venue, responsible for controlling access, managing customer flow, and ensuring safety standards are upheld at all times. You will balance firm security presence with excellent customer service.
Key Responsibilities
- Managing entry and exit points, ensuring only authorised and suitable individuals gain access
- Conducting ID checks and verifying age restrictions
- Screening and searching individuals for prohibited items
- Monitoring behaviour and managing customers to maintain a safe environment
- Crowd control and supervision of customer arrivals
- Responding effectively to incidents and emergency situations
- Maintaining a professional, calm, and authoritative presence at all times
Requirements
- Valid SIA Door Supervisor Licence (essential)
- Proven and extensive experience in a security role
- Fluent in English with excellent verbal communication skills
- Ability to work independently and make sound decisions
- Reliable, confident, and professional at all times
- Capable of handling high-pressure or emergency situations calmly
Why Join Octavian Security?
- Work with a respected and growing security provider
- Be part of a professional, supportive team
- Play a vital role in ensuring safety and service excellence
If you are an experienced security professional looking for a challenging and rewarding role, we’d like to hear from you.
Security Officer – Birmingham Area employer: The Octavian Group
Contact Detail:
The Octavian Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer – Birmingham Area
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security scenarios. Think about how you'd handle crowd control or an emergency situation. This will show potential employers that you're not just experienced but also ready to think on your feet.
✨Tip Number 3
Show off your customer service skills! Remember, as a Security Officer, you’re not just there to enforce rules but also to ensure a positive experience for everyone. Highlight any past experiences where you balanced security with excellent service.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Octavian Security. Don’t miss out!
We think you need these skills to ace Security Officer – Birmingham Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SIA Door Supervisor Licence and any other qualifications.
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Officer role. Mention specific experiences that demonstrate your ability to handle high-pressure situations and provide excellent customer service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Octavian Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with key tasks like managing entry points and conducting ID checks. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Customer Service Skills
As a Security Officer, balancing security with excellent customer service is crucial. Prepare examples from your past experiences where you've successfully managed difficult situations while maintaining a professional demeanour. This will highlight your ability to handle pressure and keep the environment safe.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would respond in various situations, such as crowd control or emergency incidents. Think through potential scenarios and outline your thought process. This will show your problem-solving skills and your ability to remain calm under pressure.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance not only reflects your seriousness about the role but also aligns with the professional image expected in the security industry.
