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- Tasks: Supervise Control Room operations and ensure smooth communication with officers.
- Company: Join Octavian Security, a trusted provider focused on professionalism and client satisfaction.
- Benefits: Enjoy free parking, sick pay, and a referral programme.
- Why this job: Lead a dynamic team in a fast-paced environment and make a real impact.
- Qualifications: Must have a valid SIA Door Supervisor licence and strong leadership skills.
- Other info: Flexible shifts with opportunities for growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Working Hours: 12 hour shifts, 4 on – 4 off schedule with rotational night shifts.
Location: Bingham
About Us
Octavian Security is a trusted security services provider with a strong focus on professionalism, reliability, and client satisfaction. We are looking for a dedicated and experienced Control Room Supervisor to join our team and ensure smooth, efficient operations within our busy 24/7 Control Room.
Role Overview
As a Control Room Supervisor you will supervise and coordinate the activities of Control Room operations, ensuring officers adhere to company policies and procedures, while managing site visits, keyholding responsibilities, and supporting compliance and service delivery.
Personal Qualities
The ideal candidate will have a good standard of general education, strong verbal and written communication skills, and must demonstrate a professional and calm manner under pressure. They will be IT literate, with the ability to use monitoring and reporting systems confidently. The ideal candidate will be reliable, responsible, and show initiative in responding to incidents or issues. A high level of integrity and attention to detail is essential, alongside the ability to prioritise tasks and manage multiple responsibilities. We expect the individual to be methodical and accurate, maintaining a flexible and proactive approach to work, while demonstrating leadership and the ability to support a team environment.
Key Tasks
- To monitor control room systems and maintain effective communication with officers and sites.
- To carry out welfare checks and ensure officers are present, alert, and performing as required.
- To ensure all control room documentation is completed accurately and kept up to date.
- To check and confirm that officers are wearing correct uniform and PPE where applicable.
- To conduct site visits, completing compliance and welfare checks, and reporting findings to management.
- To respond to alarm activations, calls for assistance, and other operational events as appropriate.
- To handle and manage keys securely, maintaining accurate key logs and access control procedures.
- To elevate serious incidents in line with company protocols and notify the appropriate manager.
- To log and report absences, lateness, and operational breaches by officers.
- To support the preparation of rosters and shift handover documentation.
- To participate in the continuous improvement of control room systems and processes.
- To ensure full compliance with company policies, SIA licensing requirements, and Health & Safety standards.
Requirements
- Valid SIA Door Supervisor licence (essential)
- Full valid UK driving licence (essential)
- Excellent communication and leadership skills
- Ability to remain calm under pressure and make quick, effective decisions
- Flexible approach to working hours (including nights and weekends)
Benefits
- Free parking
- On-site parking
- Referral programme
- Sick pay
How to Apply
Please submit your CV to hr-uk@octaviangr.com with a Subject "Control Room Application".
Control Room Supervisor in Bingham employer: The Octavian Group
Contact Detail:
The Octavian Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Supervisor in Bingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Octavian Security on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to control room operations. We should also think of examples that showcase our leadership skills and ability to stay calm under pressure.
✨Tip Number 3
Dress the part! When we land that interview, let’s make sure we look professional and ready to lead. First impressions matter, especially in a supervisory role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Octavian Security.
We think you need these skills to ace Control Room Supervisor in Bingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Control Room Supervisor role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your leadership and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your IT Skills: Since the role requires being IT literate, make sure to mention any relevant software or systems you’ve used in the past. We’re looking for someone who can confidently handle monitoring and reporting systems, so highlight your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Octavian Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Control Room Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring control room systems and conducting site visits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to manage a team or handle incidents under pressure. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership style and how you support a team environment. Prepare specific examples where you've taken initiative or led a team through challenging situations. This will highlight your ability to remain calm under pressure and make quick decisions, which are essential traits for a Control Room Supervisor.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their expectations for the role, the team dynamics, or how they measure success in the Control Room. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
